HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I just bought a Lyric T6 Pro Wi-Fi Thermostat. It is working…

Customer Question
I just bought a...

I just bought a Lyric T6 Pro Wi-Fi Thermostat. It is working fine but this morning our hydro went out and here's my problem. I have 2 guide books that the installer gave me but one is French and the other I think is Spanish. Can you please send me a book that is all English or the instructions in English? I don't know how to put in the date and time for now but would appreciate one with English. My address is: ***** Cambridge, ON. N3H 4P1. Thank you.

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Just the thermostat. Our hydro went out and I don't know how to install the date and time.

Contractor's Assistant: Do you plan on doing the work yourself?

Well, yes, since I'm the only one here. I must tell you that I'm not very techy and I'm also a Senior.

Contractor's Assistant: Anything else we should know to help you best?

That's the only problem right now. The guy that installed it showed me how to change the temperature etc. so that's not it. My furnace just came on...it's hot here, so it was the air conditioner.

Submitted: 11 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 1 hour by:
9/24/2017
HVAC Technician: Rick, HVAC Supervisor replied 11 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,835
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

I don't work for Honeywell so all I can give you is a link to the manual online. If you want a hard copy then call Honeywell at 1-***-***-**** on Monday
Link below to the online manual

https://forwardthinking.honeywell.com/related_links/thermostats/tseries/Lyric_T6_Pro_Wi-Fi_Professional_Install_Guide_-_33-00153.pdf

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rick Your Own Question
Rick
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,835
24,835 Satisfied Customers
Experience: 40+ yrs. experience as a licensed oil & gas technician.

Rick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,634 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I have locked myself out on my t6 pro and do not know the
i have locked myself out on my t6 pro and do not know the unlock code. … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
We chatted the other night about my -Rodgers thermostat
We chatted the other night about my White-Rodgers thermostat where the batteries are draining. So I need a new unit. Looking online they talk about 2 wire vs 3 wire. My thermostat has 4 wires? Plus a … read more
Rick
Rick
HVAC Supervisor
24,835 satisfied customers
I have a Honeywell RTH6350 programmable thermostat. I only
I have a Honeywell RTH6350 programmable thermostat. I only have three wires. I am trying to replace this unit with a Honeywell Lyric T5 Wi-Fi thermostat. The wire colors at the the existing thermostat… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
We lost power for about 45 mins. My thermostat is asking to
We lost power for about 45 mins. My thermostat is asking to reset time and date. Can you please help? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a tenant in my Florida home and is having trouble
I have a tenant in my Florida home and is having trouble setting the Pro Series thermostat. It is taking a long time to cool down she has the mode set to cool and the fan on Auto. Is this right? The s… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,978 satisfied customers
I have a Honeywell thermostat utility pro series and I want
I have a Honeywell thermostat utility pro series and I want to switch to the Lyric T5 Wi-Fi thermostat. I have a 4 wire coming into the thermostat now. Do I need the 5th wire or C connection or do I a… read more
Rick
Rick
HVAC Supervisor
24,835 satisfied customers
I recently purchased a Water Leak and Freeze Detector which
Good morning. I recently purchased a Water Leak and Freeze Detector which I'm not happy with. It keeps going offline. I'm thinking of using a Wi-Fi thermostat with an exterior sensor. Can you tell me … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I want to install a Honeywell RTH 8580WF thermostat. It
Hello, I want to install a Honeywell RTH 8580WF thermostat. It requires a "c" terminal connection. currently I have a wire going to the air conditioner and a wire for a Honeywell humidifier connected … read more
Rick
Rick
HVAC Supervisor
24,835 satisfied customers
My T6 Lyric has a 4 space code which I don't know and I need
My T6 Lyric has a 4 space code which I don't know and I need it to get into the Mode in order to change the thermostat from air conditioning to heat. … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I accidently logged out of my Lyric account, I no longer
I accidently logged out of my Lyric account, I no longer have the same email address and do not know how to get it set up again. Can you help me. … read more
hvacdave84
hvacdave84
53 satisfied customers
I am in Ohio. Using my Lyric app which is wifi connected to
Using my Lyric app which is wifi connected to my Texas home and its Honeywell pro stat---how can I change from Fahrenheit to celsius?? … read more
hvacdave84
hvacdave84
53 satisfied customers
I have just installed Lennox Xc16 3 ton and SL280V furnace.
I have just installed Lennox Xc16 3 ton and SL280V furnace. I am appalled at the size and appearance of the icomfort thermostat. The lcomphLanh … read more
HvacmanSean
HvacmanSean
Owner
HVAC
233 satisfied customers
I need instructions for Lyric T6 Pro WiFi. Can't find them
I need instructions for Lyric T6 Pro WiFi. Can't find them on Honeywell site. … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Honeywell WI FI thermostat and now have a new WI FI
I have a Honeywell WI FI thermostat and now have a new WI FI network ---- How do I get thermostat reconnected??? … read more
MattR757
MattR757
HVAC Contractor / Owner
Associate Degree
14 satisfied customers
I have a gas insert fireplace with standing pilot. currently
Hi I have a gas insert fireplace with standing pilot. currently on a programmable thermostat. Want a wifi enabled thermostat. Like the honeywell lyric round but wondering if it will work with my syste… read more
Chris Wagner
Chris Wagner
None
27 satisfied customers
i am trying to wire a honeywell smart thermostat. my old thermostat
i am trying to wire a honeywell smart thermostat. my old thermostat has 4 wires (no c wire) it also has 2 wires running to a humidifier controller. how should i proceed… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
I have a Wi-Fi thermostat Model TH8320WF that was installed
I have a Wi-Fi thermostat Model TH8320WF that was installed last Dec and was working fine. I had to change my U-VERSE router which changed my WI-FI address. Now my thermostat cannot connect to my WI-F… read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
How does wi fi enable boiler control, boiler is in basement.
How does wi fi enable boiler control, boiler is in basement. "wi fi " device is on 3rd floor attached to light facing tenant apartment? Specifically, I conplained about inadequate heat last winter. La… read more
Rick
Rick
HVAC Supervisor
24,835 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x