HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Harman 25 pellet stove which the feeder isn't

I have a Harman...

I have a Harman 25 pellet stove which the feeder isn't working

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just started

Contractor's Assistant: Do you plan on doing the work yourself?

If it's not too complicated

Show More
Show Less
Ask Your Own HVAC Question
Answered in 30 minutes by:
9/19/2017
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 68
Experience: Maintinances HVAC at Hainesville baptist church
Verified

Hi my name is***** will need from you the name and model # of your unit so I can assist you to the best of my ability.

Ask Your Own HVAC Question
Customer reply replied 9 months ago
Harman XXV serial no. 5005

This is Harman troubles shooting guide below for auger not working. it is most likely the bushing in the Guide mention

Before you go. Rating gives feed back and credit to my account for assisting you. Thanks.

Rating does not affect your charges nor ability to refund if not satisfied.

1

Unplug the pellet stove from the electrical outlet. Open the hopper door on the top of the stove and remove the remaining pellets from the hopper bin.

2

Look inside the hopper for a removable auger cover. Most pellet stoves do not have a removable auger cover, but you can see a portion of the auger at the bottom of the hopper. Remove the screws that hold the cover over the auger if applicable and remove the auger cover from the hopper.

3

Vacuum the area around the auger with a wet-dry vacuum to remove any debris or foreign objects that might cause the auger to jam. Use your fingers to rotate the auger to expose any pellets hidden beneath the auger.

4

Plug the pellet stove into the wall outlet and start the auger. If the auger doesn’t rotate but you can hear the motor attempting to spin the auger, turn off the auger and unplug the stove.

5

Remove the screws holding the rear panel to the back of the pellet stove. Rotate auger motor to expose the set screw holding the motor to the end of the auger.

6

Loosen the set screws with an adjustable wrench or a socket set. Slide the motor off the auger.

7

Try to rotate the auger with your fingers. If the auger is difficult to spin, the brass bushing spins with the auger or you can move the auger in and out. Replace the auger brass bushing and bushing plate, as this can cause the bushing to act as a break and stop the auger from spinning.

8

Remove the nuts holding the bushing plate to the bottom of the auger with pliers. Pull the plate from the auger and the bottom of the hopper.

9

Pull the auger from the hopper and inspect it for any damage to the end of the auger of the auger blades. Replace the auger if the end of the auger or the auger blades appear damaged.

10

Clean the auger housing with a nylon bottle brush to loosen any debris stuck to the sides of the auger housing. Use the wet-dry vacuum to remove the debris brushed from the auger housing.

11

Clean the top of the auger with a nonlubricating spray degreaser. Wipe the end of the auger with a soft cloth.

12

Insert the auger into the auger housing. Install a new auger end plate gasket to the bottom of the hopper and around the auger opening.

13

Install the replacement bushing plate with the new bushing onto the bottom of the auger and hopper. Secure the bushing plate with the screws you removed from the original bushing plate.

14

Set the auger motor on a stable surface and plug the stove into the electrical outlet. Turn the auger on to see if the motor shaft spins. If the shaft doesn’t spin, replace the auger motor.

15

Unplug the pellet stove and pull the two wire connectors from the auger motor. Slide the wire connectors onto replacement auger motor terminals.

16

Line the flat side of the auger motor shaft up with the set screw opening in the side of the auger collar. Push the motor into the end of the auger. Insert the set screw in the opening and tighten it.

17

Replace the back of the pellet stove. If you removed the cover from you auger inside the hopper, replace the cover and seal around the edges of the cover with high-temperature silicone.

18

Load the hopper with pellets, and plug the stove into the wall outlet.

Things You Will Need

  • Screwdriver
  • Wet-dry vacuum
  • Adjustable wrench or socket set
  • Pliers
  • Replacement auger
  • Nylon bottle brush
  • Nonlubricating spray degreaser
  • Soft cloth
  • Auger end plate gasket
  • Replacement bushing plate and bushing
  • Replacement auger motor
  • High-temperature silicone
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 68
Experience: Maintinances HVAC at Hainesville baptist church
Verified
Iohn Keffer and 87 other HVAC Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Iohn Keffer Your Own Question
Iohn Keffer
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 68
68 Satisfied Customers
Experience: Maintinances HVAC at Hainesville baptist church

Iohn Keffer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,019 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
The blower on my furnace while using AC randomly will stop
Hello! The blower on my furnace while using AC randomly will stop and try to start up again while making a distinct noise. I have the audio file to help. … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,876 satisfied customers
I have a Trane 4WCC3036A 1000AB unit (one piece) that sits
I have a Trane 4WCC3036A 1000AB unit (one piece) that sits on my roof. When the air normally turns on, there is an initial noise (hum) for 1 second, then the cold air starts coming out of the vents. R… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Does not cool that well in hot weather. Have only owned the
have only owned the house for a year but the past week has been steady 90 degree temps and system stays 75 to 78. … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,876 satisfied customers
I have a lennox a/c condenser hs19-311u-4p.the compresser
I have a lennox a/c condenser hs19-311u-4p.the compresser will run fine for days then not.when it has problems.when we turn it on the compresser will turn on for 2 seconds and shut off.if we leave the… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
How to wire transformer terminal on Wh. Rdg. 90-113 fan
how to wire transformer terminal on Wh. Rdg. 90-113 fan control ctr. w/o C terminal to new Honeywell lyric T5 thermostat with C wire to get power to thermostat for readout? I called Honey tech support… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Tempstar GNJ100M16A1furnace. Can I add air
I have a Tempstar GNJ100M16A1furnace. Can I add air conditioning to it? … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have a 355bav042060 furance and need to know what wires I
I have a bryant 355bav042060 furance and need to know what wires I need to connect to a nest model 3 thermostat. … read more
Bill
Bill
Service Mgr
104 satisfied customers
Some handy man put a goodman system in my aunt's house. I am
Some handy man put a goodman system in my aunt's house. I am a service tech but not familiar with Goodman install procedures. It's an uncased coil with a piston on a 410a system, both evap and condens… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Goodman model ARUF182416CA LEAKING WATER. condensation is
goodman model ARUF182416CA LEAKING WATER. condensation is being blown outside drain tray along the outside of the unit. Drain tray is not overflowing. … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
No power to rc wire detected what do i do. It just recieved
it just recieved this msg about 10 min. ago never has happen before unit wont work … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
XL20i installed last week and the system will not dehumidify
XL20i installed last week and the system will not dehumidify below 49%, and most of the time it is above 50%. I set it to 40% but it will not reach that percentage level. … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
My honeywell thermostat is not turning on. the outside fan
My honeywell thermostat is not turning on. the outside fan is not turning and i dont know if there is a reset button on the motor (in the attic) … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have a window unit approx 10000 whatever and it says
I have a window unit approx 10000 whatever and it says EP104249 on the inside panel. I cleaned the filter and it won't start. … read more
David Bowden
David Bowden
Owner
1,015 satisfied customers
My carrier 7.5 rtu runs awhile and then kicks out on high
My carrier 7.5 rtu runs awhile and then kicks out on high pressure, turn unit off an back on works then same thing,change belt clean coil … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
We just purchase a Honeywell Lyric T5 WiFi Thermostat and
Hi We just purchase a Honeywell Lyric T5 WiFi Thermostat and have it hook up and we do not have any showing up on the screen … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
On model number 2HP13L36P-1A, Central A/C unit, what is the
On model number 2HP13L36P-1A, Central A/C unit, what is the part number for the board that goes where the condenser is at?… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Noise coming from inside hot water tank. Almost sounds like
Noise coming from inside hot water tank. Almost sounds like someone with a hand saw. Any ideas? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a GE Weathertron For Bay28x138 or Bay 28x140 with 8
I have a GE Weathertron For Bay28x138 or Bay 28x140 with 8 wires landed O= orange R= red T= brown G= green Y= yellow X2= black B= blue W= white It appears that there is a jumper to U from W. Can I use… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x