HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC
This answer was rated:

I have a Harman 25 pellet stove which the feeder isn't

I have a Harman 25...
I have a Harman 25 pellet stove which the feeder isn't working
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just started
JA: Do you plan on doing the work yourself?
Customer: If it's not too complicated
JA: Anything else we should know to help you best?
Customer: No
Show More
Show Less
Ask Your Own HVAC Question
Answered in 30 minutes by:
9/19/2017
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 30
Experience: Maintinances HVAC at Hainesville baptist church
Verified

Hi my name is***** will need from you the name and model # of your unit so I can assist you to the best of my ability.

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Harman XXV serial no. 5005

This is Harman troubles shooting guide below for auger not working. it is most likely the bushing in the Guide mention

Before you go. Rating gives feed back and credit to my account for assisting you. Thanks.

Rating does not affect your charges nor ability to refund if not satisfied.

1

Unplug the pellet stove from the electrical outlet. Open the hopper door on the top of the stove and remove the remaining pellets from the hopper bin.

2

Look inside the hopper for a removable auger cover. Most pellet stoves do not have a removable auger cover, but you can see a portion of the auger at the bottom of the hopper. Remove the screws that hold the cover over the auger if applicable and remove the auger cover from the hopper.

3

Vacuum the area around the auger with a wet-dry vacuum to remove any debris or foreign objects that might cause the auger to jam. Use your fingers to rotate the auger to expose any pellets hidden beneath the auger.

4

Plug the pellet stove into the wall outlet and start the auger. If the auger doesn’t rotate but you can hear the motor attempting to spin the auger, turn off the auger and unplug the stove.

5

Remove the screws holding the rear panel to the back of the pellet stove. Rotate auger motor to expose the set screw holding the motor to the end of the auger.

6

Loosen the set screws with an adjustable wrench or a socket set. Slide the motor off the auger.

7

Try to rotate the auger with your fingers. If the auger is difficult to spin, the brass bushing spins with the auger or you can move the auger in and out. Replace the auger brass bushing and bushing plate, as this can cause the bushing to act as a break and stop the auger from spinning.

8

Remove the nuts holding the bushing plate to the bottom of the auger with pliers. Pull the plate from the auger and the bottom of the hopper.

9

Pull the auger from the hopper and inspect it for any damage to the end of the auger of the auger blades. Replace the auger if the end of the auger or the auger blades appear damaged.

10

Clean the auger housing with a nylon bottle brush to loosen any debris stuck to the sides of the auger housing. Use the wet-dry vacuum to remove the debris brushed from the auger housing.

11

Clean the top of the auger with a nonlubricating spray degreaser. Wipe the end of the auger with a soft cloth.

12

Insert the auger into the auger housing. Install a new auger end plate gasket to the bottom of the hopper and around the auger opening.

13

Install the replacement bushing plate with the new bushing onto the bottom of the auger and hopper. Secure the bushing plate with the screws you removed from the original bushing plate.

14

Set the auger motor on a stable surface and plug the stove into the electrical outlet. Turn the auger on to see if the motor shaft spins. If the shaft doesn’t spin, replace the auger motor.

15

Unplug the pellet stove and pull the two wire connectors from the auger motor. Slide the wire connectors onto replacement auger motor terminals.

16

Line the flat side of the auger motor shaft up with the set screw opening in the side of the auger collar. Push the motor into the end of the auger. Insert the set screw in the opening and tighten it.

17

Replace the back of the pellet stove. If you removed the cover from you auger inside the hopper, replace the cover and seal around the edges of the cover with high-temperature silicone.

18

Load the hopper with pellets, and plug the stove into the wall outlet.

Things You Will Need

  • Screwdriver
  • Wet-dry vacuum
  • Adjustable wrench or socket set
  • Pliers
  • Replacement auger
  • Nylon bottle brush
  • Nonlubricating spray degreaser
  • Soft cloth
  • Auger end plate gasket
  • Replacement bushing plate and bushing
  • Replacement auger motor
  • High-temperature silicone
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 30
Experience: Maintinances HVAC at Hainesville baptist church
Verified
Iohn Keffer and 87 other HVAC Specialists are ready to help you
Ask your own question now
Ask Iohn Keffer Your Own Question
Iohn Keffer
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 30
30 Satisfied Customers
Experience: Maintinances HVAC at Hainesville baptist church

Iohn Keffer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,877 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I have a PRO 30000 thermostat, I have a red & wire, where do
I have a PRO 30000 thermostat , I have a red &white wire , where do they go ? … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My Lennox Elite furnace is not operating correctly. As the
My Lennox Elite furnace is not operating correctly. As the thermostat calls for heat, I hear the exhaust fan come on, the gas ignites and starts heating the chamber, then the unit switches off before … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Burners shut off after 5 seconds on brand new furnace.
Burners shut off after 5 seconds on brand new furnace. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The furnance will not blow hot air. The coils heat up inside
The furnance will not blow hot air. The coils heat up inside the unit, but does not blow out the hot air. Also, turned on the furnace with thermostat, but only way to turn off is to turn off the break… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,142 satisfied customers
We have a Ruud furnace and the code on the thermostat reads
Hi we have a Ruud furnace and the code on the thermostat reads A033_F Over temperature switch roll out open. Is there a way to reset this? The blower works but won't ignite. … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
6,877 satisfied customers
I have a trane furnce now an= Iam thinking about getting a
iam thinking about getting a amanda was wondering if i could use the filter box on the trane would it be compatible … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have an electric furnace, and the heating element seems to
I have an electric furnace, and the heating element seems to be stuck on. I have to turn the breaker off to get this coil to cool down. After the thermostat reaches temperature, the heating element wi… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Carrier furnace blower fan comes on without heat set point
Carrier furnace blower fan comes on without heat set point being triggered … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Ruud 90 furnace that suddenly stopped making heat
I have a Ruud 90 furnace that suddenly stopped making heat at 11 PM this evening … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,142 satisfied customers
Is it safe to put titanium batteries in a Honeywell RTH111
Is it safe to put titanium batteries in a Honeywell RTH111 thermostat? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an alert from my new furnace. If I can. It is a rheem
I have an alert from my new furnace JA: Did you check the furnace's filters? Customer: yes JA: Do you plan on doing the work yourself? Customer: if I can JA: Anything else we should know to help you b… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
6,877 satisfied customers
I have a lennox 80UHG furnance in the horizontal position.
Hello,I have a lennox 80UHG furnance in the horizontal position. its giving me the limiter error I unplugged the connectors going into the limiters and plugged them back in, I turned off the switch in… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My gas water heater occasionally will cycle over and over:
my gas water heater occasionally will cycle over and over: vent blower goes on, 3 clicks, then off, then blower goes on, 3 clicks, blower goes off. These episodes can last over 20 min. and it is drivi… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have dayton oil fire 155000 btu kerosene heater model
I have dayton oil fire 155000 btu kerosene heater model 3e219e, It starts up and runs for about 10 secs and shuts down. How can fix that?… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
6,877 satisfied customers
Honeywell thermostat screen is blank. It does not have
Honeywell thermostat screen is blank. It does not have batteries. Breaker was not tripped and emergency switch is on. It's running but my screen is blank and house is freezing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
A quick question on a humidifier: The humidifier goes on at
A quick question on a humidifier: The humidifier goes on at 20 {manual on} but does not shut off when the flame goes off (cool). Where can I find manuals for these humidifiers and what is the problem?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The flame rollout switch on our HVAC unit keeps tripping,
The flame rollout switch on our HVAC unit keeps tripping, shutting down the heating unit. What are the possible causes?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I want to turn on the humidifier and I don't want to used
I want to turn on the humidifier and I don't want to used delay start and I don't want it to turn off with a timer....I just want it to run all of the tim … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x