HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a tempstar 5000 furnace may be 20 years old in one of…

Customer Question
I have a tempstar...

I have a tempstar 5000 furnace may be 20 years old in one of my rental house, when they call the gas man to turn on gas, they told her the fire box has a crack on it, it need to repair before turn on the heat, I went and took a picture of it, is this just the face plate crack or part of the internal piece, can you get part for it

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

The themostar is good and the filter is new, it will turn on the furnace and air conditioning with no problem, but the gas man said to the tenant is not safe it might leak co2 in the house, gas man call that a crack air box

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, i took most the gas meter to the side with gas turn off, so I could took a picture of it

Contractor's Assistant: Anything else we should know to help you best?

Is the crack face plate is part of continuous Venturi inside

Submitted: 1 year ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Customer reply replied 1 year ago
The small crack is on one of two hole in front of the gas burner tube, there are two gas burner tube in this furnace.
Answered in 25 minutes by:
9/12/2017
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 1 year ago
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 23,177
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Verified

Hello,

Can you post a picture of the cracked part?

Billy

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I had an old (more than 30 years, likely 40) heater that a
I had an old (more than 30 years, likely 40) heater that a gas rep who came to turn the heat back on said had a small crack in the block. He told me to replace it so I did. Now a tenant is suing me fo… read more
Tim Ohms
Tim Ohms
HVAC Journeyman
35 satisfied customers
What would cause a pressure switch to be full of water on
What would cause a pressure switch to be full of water on the one side? The switch has two inlet pipes. On back is to collector box, and the front went to combustion burner box and T to gas valve. The… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I've got a Marco Fireplace. It never has worked right.
I've got a Marco Fireplace. It never has worked right. After it gets hot, it pops and goes out. We've not used it in several years. I was having problems lighting it, but figured that one out. After i… read more
BillyHvac
BillyHvac
Journeyman HVAC Tech
23,177 satisfied customers
i have a lennox ghr 26 gas furnace. In the past year I have
i have a lennox ghr 26 gas furnace. In the past year I have had two different service companies come. They combined have replaced 2 gas valves, a spark ignitor, a flame detector, a PC board, a regulat… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
model cug5100bfa2- when the heating cycle stops,thefan moter
model cug5100bfa2- when the heating cycle stops,thefan moter stays on and will not stop.i have to switch off the electric power to furnace.upon investigation i find the high/low temp.switch tripped.th… read more
MagiicAir
MagiicAir
HVAC Service Supervisor
Vocational, Technical or Trade Scho
110 satisfied customers
i have a tempstar 5000 high efficiency furnace. i noticed it
i have a tempstar 5000 high efficiency furnace. i noticed it was blowing cold air. I went down stairs open the furnace up and saw that there were two red wires and a relay that were fried. The relay w… read more
BillyHvac
BillyHvac
Journeyman HVAC Tech
23,177 satisfied customers
I have an extremely old Goodman Forced Air Furnace with Cooling
I have an extremely old Goodman Forced Air Furnace with Cooling Unit that is not working. It is freezing here in Fayetteville and no technicians are available. I have two small children. I need help f… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Tempstar furnace. electronic ignition. Pilot light is on...blows
Tempstar furnace. electronic ignition. Pilot light is on...blows cool air only. Already took out the thermocoupler and cleaned. Tried shutting off the system and turning on. Shut the gas valve to the … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
i have a ruud barrel type furnace and when it fires up, the
i have a ruud barrel type furnace and when it fires up, the flame is yellow and the house starts to stink. The exhaust vent to the out side the house was blowing sorta clean after cleaning inside of f… read more
Richard
Richard
District Technical Manager
Vocational, Technical or Trade Scho
1,416 satisfied customers
This may sound strange but should a furnace heat exchanger
This may sound strange but should a furnace heat exchanger hold water? Have a 8 year old tempstar 100000 btu condensate furnace.I had to replace this because the co2 readings were high.Tech said the h… read more
BillyHvac
BillyHvac
Journeyman HVAC Tech
23,177 satisfied customers
Hello, My Weathermaker 8000, Model 58ZAV055GC is just under
Hello, My Weathermaker 8000, Model 58ZAV055GC is just under 20 years old. Is it still under warranty for the heat exchanger? Is it worthwhile to get is repaired? An HVAC company serviceman came to my … read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
I have a Goodman roofpack and is a crack that at the edge of
I have a Goodman roofpack and is a crack that at the edge of two of the burner holes radiating out from a bolt between the two burner holes. These are the holes that go through the blank off plate wit… read more
Heath
Heath
Vocational, Technical or Trade Scho
1,002 satisfied customers
i have an 80 mgf furnace that has been converted to an egc-1
i have an 80 mgf furnace that has been converted to an egc-1 board. the furnace frequently fails to ignite. when i remove the venturi tube it seems to ignite more frequently. there is spark from the i… read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
I have a rheem criterion gas furnace...model number RGDG 07
I have a rheem criterion gas furnace...model number RGDG 07 EAUER about 1994. Has never heated well in my opinion but today when the service man (same company that installed it) came out to turn the h… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
HI, I have a older natural gas furnace that seems to work ok,
HI, I have a older natural gas furnace that seems to work ok, it is heating 2 one bedroom rental units. The furnace has a plate on the front that says custom/aire LSI it has 2 burners and the physical… read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
I have a 19 year old tempstar model # 867-761033. one of the
I have a 19 year old tempstar model #NNN-NN-NNNN one of the burner tubes is only working about 1/4 of the way. it is the tube that has the pilot light connected. there is a steady blue flame that wrap… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
Is it safe to install insulated flex duct on the supply side
Is it safe to install insulated flex duct on the supply side of a forced hot - air gas fired furnace,such as the deflecto or lambro product Thanks Don Baptista… read more
Ryan V.
Ryan V.
UA Local 350 Journeyman
High School or GED
6 satisfied customers
I have a Tempstar forced-air natural gas furnace approximately
I have a Tempstar forced-air natural gas furnace approximately 12 years old. The exhaust condensate seems to collect in the draft inducer blower. I had the blower replaced a year ago, it was rubbing d… read more
coolman1973
coolman1973
AC/Heat Tech
Vocational, Technical or Trade Scho
162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x