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NEW GAS VALVE 36C03-300 [ UNINSTALLED ] AND THE MANUAL GAS

Customer Question
CONTROL KNOB DOES NOT GO...
NEW GAS VALVE 36C03-300 [ UNINSTALLED ] AND THE MANUAL GAS CONTROL KNOB DOES NOT GO TO THE OFF POSITION. IS THAT A PROBLEM.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: JUST PURCHASED THE VALVE
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: I DID NOT GET AN ANSWER REGARDING THE MANUAL CONTROL KNOB
Submitted: 3 months ago.Category: HVAC
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Answered in 5 minutes by:
9/11/2017
HVAC Technician: Phil, Mechanical Engineer replied 3 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,877
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, click here, see figure 8 page 5 at the bottom, is that how how your gas valve looks?

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,877
6,877 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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