HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC

Goodman heat pump /ac will not come on. Replace oustide

Customer Question
Goodman heat pump /ac will...
Goodman heat pump /ac will not come on. Replace oustide fuses, themostat seems ok. fan will not come on. pushed reset button on outside unit and fan ran until I released button then quit. Thermostat display went off and replaced still did not work. Put original thermostat back on and display number came back on. tried fan, auto and ac and heat and nothing works
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Yes, Had been working just fine. What filters?
JA: Do you plan on doing the work yourself?
Customer: Anything to save money
JA: Anything else we should know to help you best?
Customer: That is all the trouble shooting I know. Do not know about filters. Unit only 2 years old.
Submitted: 2 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 minutes by:
9/11/2017
HVAC Technician: airheatman, HVAC Technician replied 2 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,528
Experience: Furnace, A/C and heat pump specialist.
Verified

Give me a few more details.

1.Does inside come on?

2.Were you originally replacing thermostat or just having problems

3.Did you turn power off before removing thermostat wires?

4.Models on inside and outside units?

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Nothing comes on. Thought it may be thermostat and put on new one and nothing worked. Put old one back on. Display numbers are functioning but not unit. Did not turn power off when replacing. Power not connected to breaker. Just outside 30amp fuses which we replace. Outside unit will run when pushing reset but stops when released.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Lets look inside air handler and see if maybe wires touched while replacing tstat and blew a little fuse in air handler.

Ask Your Own HVAC Question
Customer reply replied 2 months ago
What is air handler? Do I pay $28 for this plus $24 if use phone call?
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Phone call is not necessary

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Do not see small fuse on thermostat. Just notice display numbers are working but not display light
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Fuse will not be on thermostat.It is inside the air handler .Air handler is the electric or gas furnace that blows the air through home

Ask Your Own HVAC Question
Customer reply replied 2 months ago
That unit is under the house. It is electric. Have to crawl to get to it. It was not working before trying new thermostat.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Do this for me. Disconnect the R and G wires at thermostat and touch the wires together,Tell me if blower comes on.If it does we know fuse is ok

Ask Your Own HVAC Question
Customer reply replied 2 months ago
R and G wires touching. Nothing happens. Tried fan,auto for a.c. and heat. No response
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

OK. This tells us that thermostat is NOT the problem. WE have a break in the control circuit. Either the fuse in air handler is blown or there is a break somewhere.If there is a float switch in drain, a stopped up drain will break the circuit.We need to go under house and investigate

Ask Your Own HVAC Question
Customer reply replied 2 months ago
It going to take sometime not easy to access. Where on unit will I find air handler and drain?
Customer reply replied 2 months ago
What tools did I need?
Customer reply replied 2 months ago
Do you know amp of fuse if that is problem? It may well be the drain. We have had much humidity until recently.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Fuse is a 3 amp

Ask Your Own HVAC Question
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Turn thermostat to cool before you go under.Lift float out of drain when you get under if there is one and see if unit comes on

Ask Your Own HVAC Question
Customer reply replied 2 months ago
I'm going under in a few minutes. Got to put a little charge in phone.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Standing by

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Going to try again. Have to crawl over and under large ducts. Is the control panel on the side of all the labels and stickers. Saw drain pipe on bottom right. Unit not upright.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

There will ne two panels.One which would be on top if mounted vertically is the one you need to open.The oyher one is for removing coil.

Ask Your Own HVAC Question
Customer reply replied 2 months ago
It is mounted horizontal. When facing it the drain pipe is on the bottom front right corner.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Panel you will remove will be on left

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Tried but unit is on a cross beam to keep it off the ground. Too heavy for me to try to lift to pull off panel. Will need to get help and use a small floor Jack and wood. Could not figure out how to access drain. Probably get shop vac to open end.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Was there a float in drain?

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Not external. Pvc pipe going into bottom right corner.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

OK probably not a drain issue.You are going to have to get in unit to troubleshoot

Ask Your Own HVAC Question
Customer reply replied 2 months ago
At standstill now. Probably get help and use my small floor jack and block of wood to lift unit. Hope it will not bend or damage unit.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Use a 2 x 4 to spread weight out on jack

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Ok will probably be tomorrow sometime.
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

No problem,just come back to site when ready

Ask Your Own HVAC Question
Customer reply replied 2 months ago
Not fuse not drain???
Customer reply replied 2 months ago
Just got from under house. What now????
HVAC Technician: airheatman, HVAC Technician replied 2 months ago

Check between R and C at air handler to see if we have 24 volts from transformer.

Ask Your Own HVAC Question
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,022
6,022 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,022 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
Goodman Heat pump heats but does not cool. Thermostat ok.
Had simular problem about a year ago. Repairman replaced, a relay… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
My sister has a Goodman Heat Pump. Does it have any audible
My sister has a Goodman Heat Pump. Does it have any audible alarms for malfunctioning or safety shutoffs for disabling unit? Recently she had water in the ceiling below the unit and it also warped the… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
Goodman heat pump /ac will not come on. Replace oustide
Goodman heat pump /ac will not come on. Replace oustide fuses, themostat seems ok. fan will not come on. pushed reset button on outside unit and fan ran until I released button then quit. Thermostat d… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
I have a Goodman heat pump question. 3-ton unit model
I have a Goodman heat pump question. 3-ton unit model gsz140361kc. There is power to the unit. I have 25.4 volts coming to the unit. I read 25.4 volts between red and blue, between white and blue, and… read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
508 satisfied customers
I I have a Goodman Heat Pump Model GSH130361CB and the
I I have a Goodman Heat Pump Model GSH130361CB and the outside condenser stopped running. I have checked the breakers and fuses. There is 240 volts on the in side of the contactor relay and 21 volts i… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My goodman heat pump is blowing hit air in a.c. mode.
My goodman heat pump is blowing hit air in a.c. mode. Installed a nest thermostat in the winter. Pretty sure it's right tho. I'm guessing low Freon but what are some checks I can do for the thermostat… read more
Phil
Phil
Mechanical Engineer
6,022 satisfied customers
My Goodman heat pump with electric backup is not running at
My Goodman heat pump with electric backup is not running at all. The only heat we are getting is on the backup strips, which is EXTREMELY expensive. The fan never shuts off and continually recirculate… read more
gmac2905
gmac2905
hvac tech
Vocational, Technical or Trade Scho
18 satisfied customers
I'm working on a Goodman heat pump. it's frozen solid and I
hi I'm working on a Goodman heat pump. it's frozen solid and I weighed in and out the refrigerant and it's fine its still frozen … read more
Phil
Phil
Mechanical Engineer
6,022 satisfied customers
I bought a goodman heat pump off Amazon and the condenser
I bought a goodman heat pump off Amazon and the condenser only has two wire how do I hook up to the furnace to the honew 3000 … read more
type2technician
type2technician
253 satisfied customers
Our Goodman heat pump/a/c is just over a year old. When we
Our Goodman heat pump/a/c is just over a year old. When we turn on the heater portion, with the temp. set aaprox. 5 degrees higher, the heater has a long delay, sometimes 10 - 20 minutes before it com… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Goodman Heat Pump ARUF18241BA. 2007 January installation. Ok
Goodman Heat Pump ARUF18241BA. 2007 January installation. Ok this is a little complicated so I will start from the beginning. Originally, the thermostat would just blank out. No readings. And then it … read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
I have a Goodman 4 ton 16 SEER Goodman Heat Pump System
I have a Goodman 4 ton 16 SEER Goodman Heat Pump System GSZ160481+ASPT49D14 and a Honeywell RTH8580WF thermostat. Just need help with the wiring to make sure it is correct. … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,090 satisfied customers
My Goodman heat pump will not work. This is in a new house
My Goodman heat pump will not work. This is in a new house and a suspect that that there is an on-off switch somewhere which I cannot find. … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Goodman heat pump condenser, R22 frion, 13 seers,
I have a Goodman heat pump condenser , R22 frion , 13 seers, still have 4 years warranty, my air handler is too old. Can I replace it and change to 410A ? I can order the air handler and frion from AC… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
I have a goodman heat pump PGBQ36075-1A....trying to wire up
Hello...I have a goodman heat pump PGBQ36075-1A....trying to wire up a Honeywell Thermostat RTH6500WF… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
Have a new goodman heat pump system that requires 2 60 amp
have a new goodman heat pump system that requires 2 60 amp breakers do I need four heat elements … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Just changed out the reversing valve in a goodman heat pump.
Just changed out the reversing valve in a goodman heat pump. charged with reclaimed R-22 from the unit and adjusted to factory charge of 220 oz. The unit suction is about 30 and liquid about 150 in co… read more
Phil
Phil
Mechanical Engineer
6,022 satisfied customers
Just changed out the reversing valve in a goodman heat pump.
Just changed out the reversing valve in a goodman heat pump. charged with reclaimed R-22 from the unit and adjusted to factory charge of 220 oz. The unit suction is about 30 and liquid about 150 in co… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x