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Have a lux pro PSPA722 - display is frozen. Any suggestions?

Customer Question
Have a lux pro...

Have a lux pro PSPA722 - display is frozen. Any suggestions?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Been out of town but problem started friday

Contractor's Assistant: Do you plan on doing the work yourself?

Not necessarily - just want to know if there is a reset - I can can call a tech tomorrow

Contractor's Assistant: Anything else we should know to help you best?

Nope - any guidance on unlocking the frozen display? thx

Submitted: 9 months ago.Category: HVAC
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Answered in 10 minutes by:
9/11/2017
HVAC Technician: airheatman, HVAC Technician replied 9 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,080
Experience: Furnace, A/C and heat pump specialist.
Verified

Lets start by replacing batteries with new alkaline batteries

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HVAC Technician: airheatman, HVAC Technician replied 9 months ago

If that does not help,Your thermostat has two RESET buttons. The Software RESET is on the front of the thermostat behind the door. It is labeled RESET. HARDWARE RESET is on the rear of the circuit board.Try those one at a time

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Customer reply replied 9 months ago
Looks like hardware reset may have worked. I'll reinstall and test
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Let me know

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Customer reply replied 9 months ago
Was able to get display working and reset clock. Not able to set daily programs and system does not start when set to cool
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Does indoor come on when set to cool? Give outdoor 5 minutes

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Customer reply replied 9 months ago
Thank you ... indoor came on after the outside kicked on. All good
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Excellent

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