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I was just on and got cut off i have never received an

Customer Question
i was just on and...
i was just on and got cut off i have never received an operator's manual with my new ac unit could you tell me what it means on the thermostat when it says sleeping?
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: i'm sorry i got cut off our power wentt down and our generator kicked in all seemed wll ac went on our power came back on and ac worked fine all of a sudden the outside part went off but inside was on i checked the thermostat and the word sleeping is on it i did not get a manual to look at i have never seen that before the outside seems to be on now does it mean anything when it says sleeping?
JA: Do you plan on doing the work yourself?
Customer: i just need to know if sleeping is a mode or what?
JA: Anything else we should know to help you best?
Customer: i just need to know if that is something that needs to be changed?
Submitted: 2 months ago.Category: HVAC
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Answered in 11 minutes by:
9/10/2017
HVAC Technician: Phil, Mechanical Engineer replied 2 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 8,824
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, if you give me the brand and model number of the AC, I can most likely pull the owners manual on it for you.

'sleeping' can mean a mere time delay that is programmed into the unit on most models.

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If you need to be coached through a full diagnosis/repair,and wiring etc. for up to two days, and wish to be trained to use test instruments...... that goes well beyond' Just a simple Answer' of course, and goes beyond what most other experts here offer.....rate my answer so far positively.. . and I will deliver that training and coaching to you All on the same dime so to speak.

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Attach a close up photo of the wiring diagram glued to the inside of the blower access door and I will mark it up with trouble shooting instructions then follow up with step by step training and coaching until you have a solution.

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Photo must be exceedingly well focused. Use the 'add files' link next to your send button to get the photo to me.

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If you wish to accept the companies $25 phone call offer, if indeed they send you one, this will go a *lot faster, but it IS 100% optional... or we can continue here in this dialog box at no additional charge.

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Customer reply replied 2 months ago
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HVAC Technician: Phil, Mechanical Engineer replied 2 months ago
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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 8,824
8,824 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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