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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Hour Honeywell system's batteries needed changing so we did.

Customer Question

Hour Honeywell system's batteries needed changing so we did. Now it says that it is on cool, but it heats instead.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: We did check the thermostat's settings and we have our filters checked twice a year.
JA: Do you plan on doing the work yourself?
Customer: We are in Florida and all the technicians have been sent home so we are on our own.
JA: Anything else we should know to help you best?
Customer: We are in cool and we set it for below the room temperature, but it heats instead
Submitted: 1 month ago.
Category: HVAC
Expert:  BillyHvac replied 1 month ago.


My name is Billy.

Do you mind a test that involves removing the top section of the thermostat to access wires?