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We have no hot water. Three hours now. It is as severe as…

Customer Question
We have no hot...

We have no hot water.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Three hours now. It is as severe as not having hot water is

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

We had hot water up until now

Submitted: 11 months ago.Category: HVAC
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Answered in 30 minutes by:
9/8/2017
HVAC Technician: Phil, Mechanical Engineer replied 11 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello. what is the brand and model number of the water heater.. We can go from there, I will stay with you until we get the situation sorted out.. however there can be delays, after you respond I am notified then when I am done with my current customer I pick up your question again

.

.

I am a retired mechanical engineer and HVAC/electrical/ refrigeration and boiler contractor ... with 56 years in this business. The last 20 of those years consulting for major firms nationally..

.

All I ask is please respect me and my input by selecting the***RATING LINK***at the top of your page, that is the only way I am credited through the site. Rating does not affect your charges nor ability to refund if not satisfied.

.

If you need to be coached through a full diagnosis/repair,and wiring etc. for up to two days, and wish to be trained to use test instruments...... that goes well beyond' Just a simple Answer' of course, and goes beyond what most other experts here offer.....rate my simple answer so far positively.. and I will deliver that training and coaching to you All on the same dime so to speak.

.

Lacking a positive rating I can spend days helping a person at my own expense and loose my shirt, shorts and socks on the deal.

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Attach a close up photo of the wiring diagram glued to the inside of the blower access door and I will mark it up with trouble shooting instructions then follow up with step by step training and coaching until you have a solution.

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Photo must be exceedingly well focused. Use the 'add files' link next to your send button to get the photo to me.

.

Phone call offers:

If you wish to accept the companies $25 phone call offer, if indeed they send you one, this will go a *lot faster, but it IS 100% optional... or we can continue here in this dialog box at no additional charge.

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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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