HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

Have power going to the unit ut have no hot water, how do…

Customer Question
Have power going to...

Have power going to the unit ut have no hot water

Contractor's Assistant: Did you double-check the thermostat? And what about the unit's filters?

How do you check thermostat

Contractor's Assistant: Do you plan on doing the work yourself?

Going to try

Contractor's Assistant: Anything else we should know to help you best?

Ok

Submitted: 11 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 13 minutes by:
9/7/2017
HVAC Technician: Phil, Mechanical Engineer replied 11 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, it sounds like the heating element might be burned out, I need the brand and model number to be more specific however.

.

We can go from there without any time limits

.

OPENING STATEMENTS

Important note about RATING my work:

I am a retired mechanical engineer and HVAC/electrical/ refrigeration and boiler contractor ... with 56 years in this business. The last 20 of those years consulting for major firms nationally..

.

All I ask is please respect me and my input by selecting the***RATING LINK***at the top of your page, that is the only way I am credited through the site. Rating does not affect your charges nor ability to refund if not satisfied.

.

If you need to be coached through a full diagnosis/repair,and wiring etc. for up to two days, and wish to be trained to use test instruments...... that goes well beyond' Just a simple Answer' of course, and goes beyond what most other experts here offer.....rate my simple answer so far positively.. and I will deliver that training and coaching to you All on the same dime so to speak.

.

Lacking a positive rating I can spend days helping a person at my own expense and loose my shirt, shorts and socks on the deal.

.

Attach a close up photo of the wiring diagram glued to the inside of the blower access door and I will mark it up with trouble shooting instructions then follow up with step by step training and coaching until you have a solution.

.

Photo must be exceedingly well focused. Use the 'add files' link next to your send button to get the photo to me.

.

Phone call offers:

If you wish to accept the companies $25 phone call offer, if indeed they send you one, this will go a *lot faster, but it IS 100% optional... or we can continue here in this dialog box at no additional charge.

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
My fan is not running on the outside ac unit. I've changed
my fan is not running on the outside ac unit. I've changed the capacitor and the fan and it still is not running. What else could it be? … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
We own a 2017 Winnebago fuse 23A which is 24 ft and has a
We own a 2017 Winnebago fuse 23A which is 24 ft long and has a Coleman 45000 series roof top air conditioner. In 95 degree heat it will only cool the coach to about 88 degrees. It seems to cycle frequ… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
The prestige boiler to the circulator pump for the baseboard
the prestige boiler to the circulator pump for the baseboard hot water system … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We have a UT Electronic controls. Has power going to the
We have a UT Electronic controls. Has power going to the unit but no green power light. Any thoughts? … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
After a power outage in my neighborhood, the power came back
thanks. After a power outage in my neighborhood, the power came back on, but I now have no ignition in my RTG-74PVN. It was working fine before the power outage. any suggestions? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
How do I reset my Honeywell? Screen is blank.mi have
How do I reset my Honeywell? Screen is blank.mi have replaced the batteries … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My name is. My AC stopped working today. The Honeywell
hello. My name is jeff. My AC stopped working today. The Honeywell Chorno III thermostat reads -AC. I checked the circuit break/reset, I have a dual zone home, and swapped the thermostat that reads -A… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Rheem power vent hot water heater with system lock
I have a Rheem power vent hot water heater with system lock out, we lost power over weekend. When power came back on, every thing seem to come back on line as it should. Now Monday night/Tuesday morni… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
thermostat has no power. replaced batteries, still no power, replaced thermostat. Burnam
thermostat has no power. replaced batteries, still no power, replaced thermostat. Burnam gas unit-2 zone heat & amtrol tank for hot h2o. have hot h2o, no heat. chznged zone valve control, was thinking… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a York package roof top unit,thats control by Novar.The
I have a York package roof top unit,thats control by Novar.The sysem is calling for ac to come on but nothing is coming on,trying to get information on this smart stack that has no voltage thereand it… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My air conditioner is leaking water into my heater. I have
My air conditioner is leaking water into my heater. I have the White-Rodgers thermostat set a 70 degrees. I'm thinking maybe that the condenser might be frozen. What is the lowest temperature that we … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a Rheem 40 gallon 240 water heater. I have replaced
I have a Rheem 40 gallon 240 water heater. I have replaced both heater elements and the upper and lower thermostat. I have used a tester to verify power to the unit and tested continuity of wires goin… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a Bradford White automatic storage water heater (M2P801013)
I have a Bradford White automatic storage water heater (M2P801013) that suddenly stopped providing hot water yesterday. It is an electric water heater connected to my boiler. The boiler seems to be wo… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
i have a comfort system furance NTG3075FBA5 THE BLOWER WORKS
i have a comfort system furance NTG3075FBA5 THE BLOWER WORKS BUT NO HEAT OR AC have replace thermostat and fuse i am not getting 24 volts to thermostat… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have aweaco cf-35 mobile fridge I am having trouble with
I have aweaco cf-35 mobile fridge I am having trouble with the fridge running on 12 volts in my ute. It come up wth a fault, the error light is on all the time and the fridge is no running. would appr… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Repair Technician
3,875 satisfied customers
I have a Baxi Luna 3 comfort boiler. The problem Im having
I have a Baxi Luna 3 comfort boiler. The problem I'm having is that the hot water turns cold after a few minutes. This happens especially when i try to get a warm water temeperature by running both th… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
RUUDGlas Pacemaker PE40/2 water heater - hot water runs out
I have a RUUDGlas Pacemaker PE40/2 water heater, and the hot water runs out after a couple minutes. Could this be a broken dip pole or a bad upper element? This is at a rental unit. I haven't tried an… read more
Bill P.
Bill P.
Installer/ Troubleshooter/Technician
286 satisfied customers
thermostat is off. We had power outage for 24 hours. Now we
thermostat is off. We had power outage for 24 hours. Now we do have electricity at home, but furnice and thermostat are off. Thanks, Kreshnik… read more
Jason  Hvac
Jason Hvac
Hvac Tec
Vocational, Technical or Trade Scho
120 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x