HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC

I moved into a home with a steibel electric instant hot

Customer Question
water heater, its 13yrs...
I moved into a home with a steibel electric instant hot water heater, its 13yrs old. we cannot figure out what is wrong, whether it is electrical or plumbing. What it does is takes far too long to get hot water then it gets too hot and then cold in a few minutes.
JA: How long has this been going on? And how severe is the problem?
Customer: We moved in this home May 22nd this year. happens all the time
JA: Do you plan on doing the work yourself?
Customer: no way
JA: Anything else we should know to help you best?
Customer: Do we need a plumber or an electrician for that unit. We did have a plumber here that installed it and he didnt have a clue on how to adjust or fix it. I actually cleaned the teeny filter myself
Submitted: 2 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 1 hour by:
9/7/2017
HVAC Technician: Phil, Mechanical Engineer replied 2 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 8,826
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, so far it sounds like the water heater is full of lime scale, and has a sticky flow switch that is turning the heater off as it warms up and hot water flow switch trips off.

.

at age 13 that water heater is due for replacement. We can go from here without any time limit and as in depth as you wish.

.

OPENING STATEMENTS

Important note about RATING my work:

I am a retired mechanical engineer and HVAC/electrical/ refrigeration and boiler contractor ... with 56 years in this business. The last 20 of those years consulting for major firms nationally..

.

All I ask is please respect me and my input by selecting the***RATING LINK***at the top of your page, that is the only way I am credited through the site. Rating does not affect your charges nor ability to refund if not satisfied.

.

If you need to be coached through a full diagnosis/repair,and wiring etc. for up to two days, and wish to be trained to use test instruments...... that goes well beyond' Just a simple Answer' of course, and goes beyond what most other experts here offer.....rate my simple answer so far positively.. and I will deliver that training and coaching to you All on the same dime so to speak.

.

Lacking a positive rating I can spend days helping a person at my own expense and loose my shirt, shorts and socks on the deal.

.

Attach a close up photo of the wiring diagram glued to the inside of the blower access door and I will mark it up with trouble shooting instructions then follow up with step by step training and coaching until you have a solution.

.

Photo must be exceedingly well focused. Use the 'add files' link next to your send button to get the photo to me.

.

Phone call offers:

If you wish to accept the companies $25 phone call offer, if indeed they send you one, this will go a *lot faster, but it IS 100% optional... or we can continue here in this dialog box at no additional charge.

Ask Your Own HVAC Question
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 8,826
8,826 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

8,826 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
Have a tank less hot water heater that will not come on. It
Have a tank less hot water heater that will not come on … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE power vent gas water heater that will not stay
I have a GE power vent gas water heater that will not stay on. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Rheem Marathon water heater that is not producing
I have a Rheem Marathon water heater that is not producing hot water..., any suggestions ? I have power going to both the top and bottom elements. I have tried to push the reset button but it will not… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My Honeywell electric ignition on hot water heater wont
My Honeywell electric ignition on hot water heater wont light burners … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Weill-McNeill EG gas boiler w/o tankless water heater.
Weill-McNeill EG gas boiler w/o tankless water heater. … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
If a gas water heater with an FVIR is installed in a room
If a gas water heater with an FVIR is installed in a room with a washing machine, can cleaning products such as liquid laundry detergent and chlorine bleach trip the FVIR? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My water heater won't light. Yesterday. Trying. Is there a
my water heater won't light JA: How long has this been going on? And how severe is the problem? Customer: yesterday JA: Do you plan on doing the work yourself? Customer: trying JA: Anything else we sh… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a takagi tankless water heater that is used for in
i have a takagi tankless water heater that is used for in floor heat. it makes a really loud noise when it starts up. no always, but often. originally it did it all the time, but we reset some dip swi… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I HAVE A WHIRLPOOL HOT WATER HEATER WITH A HONEYWELL
I HAVE A WHIRLPOOL HOT WATER HEATER WITH A HONEYWELL FLAMABLE VAPOR SENSOR LOCKOUT. MY BASEMENT GOT 2 TO 4 INCHES OF WATER DUE TO RECENT HEAVY RAINS AND APPEARS TO HAVE TRIGGERED THE LOCKOUT. MY QUEST… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Bradford defender power vent hot water heater. One flash
Bradford white defender power vent hot water heater. One flash every 4 seconds or so.WV4460E 2014 pilot is working but no increase in temperature as I move temperature control up.… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,202 satisfied customers
I have a RUUD RTG-53DVP tankless water heater and just
I have a RUUD RTG-53DVP tankless water heater and just started getting error code 11 using the hot water system, I was using the system and it was fine and then went to a lower water volume and then n… read more
Phil
Phil
Mechanical Engineer
8,826 satisfied customers
I have a tankless water heater and it is not warming the
I have a tankless water heater and it is not warming the water and coming up with a C7 error. I have turned it on and off a couple of times and it will warm the water for a little and then goes off ag… read more
Phil
Phil
Mechanical Engineer
8,826 satisfied customers
Where on the water heater is the optimal position to install
Where on the water heater is the optimal position to install the Taco recirc. timer? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Our water heater was leaking and now are heating and cooling
Our water heater was leaking and now are heating and cooling isn't working. The fan doesn't cone on at all; Are these things related? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a boiler fired hot water heater, with Honeywell
I have a boiler fired hot water heater, with Honeywell V8043F1051 zone controls. The zone control for the hot water heater seems to be the problem. There is no resistance when I move the manual lever;… read more
Phil
Phil
Mechanical Engineer
8,826 satisfied customers
Draining a Richmond model 54P50E-1 water heater but it will
Draining a Richmond model 54P50E-1 water heater but it will only drain slowly … read more
Phil
Phil
Mechanical Engineer
8,826 satisfied customers
Our water heater will not ignite. The flame goes on for very
Our water heater will not ignite. The flame goes on for very short periods of time We changed flammable vapor sensor today SP20172 … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I need service on my water heater. Water heater still under
I need service on my water heater. Water heater still under warranty. Who do I contact for service asap? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x