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I have a eden pure gen 3 it will run for about 2 hour before
I have a eden pure gen 3 it will run for about 2 hour before cutting off . what is the probiem and what do I need to replace in order to fix it ? … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,791 satisfied customers
My heater will kick on an off. Last winter. If I can. Can
My heater will kick on an off. JA: I'll do all I can to help. How long have you been dealing with this? Customer: Last winter JA: Do you plan on doing the work yourself? Customer: If I can JA: Anythin… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,791 satisfied customers
My Gen3 model A3705 Eden Pure does not heat and runs
My Gen3 model A3705 Eden Pure does not heat and runs constantly we already replaced the heat bulbs but didn't fix the problem … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
962 satisfied customers
I have an Eden Pur and when you first turn it on the coil's
Hello, I have an Eden Pur and when you first turn it on the coil's and fan work then after a minute or so the coil's go off. I thinking thermostat failure? … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,791 satisfied customers
Esen pure gen 2 won't heat up after working the display, the
esen pure gen 2 won't heat up after working the display, the only mssge says replace uv bulb. These don't have bulbs. While there is a red glow and fan works its barely warm at all on highest setting.… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
962 satisfied customers
We have a EDEN Pure heater. It still blows air, but it no
We have a EDEN Pure heater. It still blows air, but it no longer blows heat … read more
airheatman
airheatman
Heating & Air Conditioning Contractor
6 years college
7,807 satisfied customers
My son came home with an Eden Pure 1000XL heater. The lights
my son came home with an Eden Pure 1000XL heater. The lights work on the front . There seems to be some heat when it is first turned on but there isn't any fan sound or hot arir coming out. I had an E… read more
airheatman
airheatman
Heating & Air Conditioning Contractor
6 years college
7,807 satisfied customers
My eden pure heater come on but don't heat. Bulb are good.
my eden pure heater come on but don't heat JA: Did you double-check the thermostat's settings? And what about the filters? Customer: bulb are good JA: Do you plan on doing the work yourself? Customer:… read more
airheatman
airheatman
Heating & Air Conditioning Contractor
6 years college
7,807 satisfied customers
I have an Eden Pure Gen 4 heater, the fan is working, but
I have an Eden Pure Gen 4 heater, the fan is working, but it's blowing cold air, can the heating coils be replaced or do I need to replace the whole unit? … read more
airheatman
airheatman
Heating & Air Conditioning Contractor
6 years college
7,807 satisfied customers
I have a eden pur gen 4 heater and replaced the elements
I have a eden pur gen 4 heater and replaced the elements when it stopped heating. It still fails to heat. I ordered the temp sensor, but will this fix the problem or is it in a circuit card? … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
962 satisfied customers
I have an Eden pure heater model number a 4428 GEN 4which
I have an Eden pure heater model number a 4428 GEN 4which blows air but no heat all of the lights work and the filter is clean do I just need a new bulb … read more
airheatman
airheatman
Heating & Air Conditioning Contractor
6 years college
7,807 satisfied customers
I have a Eden pure heat Gen 4. On the power board need to
I have a Eden pure heat Gen 4. On the power board need to know where the power wires bk, & white wires tie in to and the 2 thermostat wires go to There is a N,L LT,LTL.… read more
Tim H.
Tim H.
Lead building engineer
Vocational, Technical or Trade Scho
3,962 satisfied customers
My EDEN pURE gEN 3 HEATER HAS MELTED. THE FRONT OF THE HEATER
My EDEN pURE gEN 3 HEATER HAS MELTED. THE FRONT OF THE HEATER SHOWS DEFINTE SIGNS OF HAVING MELTED. my mOdel is a4136.… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,887 satisfied customers
We have a Eden pure channel4 here we used it last winter and
We have a Eden pure channel4 here we used it last winter and it worked great at the end of the winter and started blowing cold air instead of hot I tried to do the reset things were you unplug it leav… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,887 satisfied customers
Im working on an Eden Pure gen 4 heater. When turned on,
I'm working on an Eden Pure gen 4 heater. When turned on, the fan starts right away as it should and will stay on blowing cold air. The heating elements don't seem to be working. The unit has 3. I hav… read more
Mike R.
Mike R.
3,024 satisfied customers
How do I remove the cover of an Edenpure Gen 4 Heater?
How do I remove the cover of an Edenpure Gen 4 Heater? I want to change the lamps, but have not figured out how to get the cover off. Removing the 4 screws on the back panel plus the five screws on th… read more
Tim H.
Tim H.
Lead building engineer
Vocational, Technical or Trade Scho
3,962 satisfied customers
My eden pure is about a year old and now only provides heat
My eden pure is about a year old and now only provides heat for about 10 minutes before it starts to blow cool air and does not go back to heat. What is the problem?… read more
Tim H.
Tim H.
Lead building engineer
Vocational, Technical or Trade Scho
3,962 satisfied customers
I have an eden pure US 1000 purchased 3 months ago. After the
I have an eden pure US 1000 purchased 3 months ago. After the rolling blackouts we had in N Tex yesterday, I turned the heater back on. Fan worked but there was no heat. Only cold air blew out. Turned… read more
Tim H.
Tim H.
Lead building engineer
Vocational, Technical or Trade Scho
3,962 satisfied customers
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Meet the Experts:

Phil

Phil

Mechanical Engineer

7,791 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

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Brian HVAC Guy

Brian HVAC Guy

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I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

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Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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