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This answer was rated:

Air conditioner will not cool below 78 degrees and have high

humidity in house. JA: Did you...
Air conditioner will not cool below 78 degrees and have high humidity in house.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Have replace filters
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: What would cause AC unable to lower temp. and reduce humidity
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Answered in 5 minutes by:
8/19/2017
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 557
Experience: Owner at Gaztech
Verified

Hi I am Gaztech1, a independent technician, I will assist you with your issue.

Don't forget to rate the 5 star rating AT THE TOP OF PAGE after we are done. this will credit me for assisting you.

Have cleaned the outside condenser with a hose to remove polen and dirt?

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Customer reply replied 3 months ago
Outside unit is clean have serviced every spring and I personally cleaned about two weeks ago

OK, and while unit is running is the biger of the 2 copper lines at the outside unit sweaty and cold,?

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Customer reply replied 3 months ago
Tech. cleaned inside coils yesterday, said had mineral deposit. Did not help. Just checked outside lines they are dry.
Customer reply replied 3 months ago
Both outside lines are warm to touch.

Means the compressor is not working, if may be a bad start capacitor, is the fan running of outside unit?

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Customer reply replied 3 months ago
fan runs and house will cool down to around 78 degrees, but unable to get below that temp. Plus unit does not shut off, but continues to run have temp set at 76 degrees. Humidity stays over 75 percent and will not lower.

Humidity and heat will not get better if the compressor is not running. again, while outside fan is turning, the bigger copper line needs to be cold and wet???

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Customer reply replied 3 months ago
At this point will need tech back out and have complete system checked. He was focused on the inside part of the unit so should have checked the outside as well it seems. Thanks for your help at least I have an idea where to look. The big line is not cold to touch.

Probably just a bad capacitor

Best Regards

Gaztech 1

Don't forget to rate the 5 star rating AT THE TOP OF PAGE after we are done. this will credit me for assisting you.

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Cheers!!

Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 557
Experience: Owner at Gaztech
Verified
Gaztech and 87 other HVAC Specialists are ready to help you
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Gaztech
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 557
557 Satisfied Customers
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