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I just wanted to find out what could be wrong with our AC.

Customer Question
I just wanted to...

I just wanted to find out what could be wrong with our AC. We were gone for 3 wks. When I arrived on Monday early morning both the upstairs and downstairs system were working. That night when I got back form work, the upstairs one was working but the the downstairs was. Wednesday both were not working anymore. What could have gone wrong?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

We have your system for 7 yrs now. We have replaced something 2 yrs ago.

Contractor's Assistant: Do you plan on doing the work yourself?

The zone panel was replaced 2 yrs ago

Contractor's Assistant: Anything else we should know to help you best?

That's all I have for you

Submitted: 11 months ago.Category: HVAC
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Answered in 10 minutes by:
8/4/2017
HVAC Technician: HVAC Guru, HVAC TECH replied 11 months ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,713
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

Hello, one minute while I get some information together.

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HVAC Technician: HVAC Guru, HVAC TECH replied 11 months ago

Does anything come on if you set the thermostat to FAN ON?

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