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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a fireplace with a Robertshaw ds845 gas valve. When I

Customer Question

I have a fireplace with a Robertshaw ds845 gas valve. When I try to turn on the fireplace I can hear the ignitor snapping maybe 10 times then shut down w no visible flame on. Then red led blinks. It says you can do a manual reset but how do you do that?
JA: Just to clarify, what type of fireplace is this?
Customer: heatilator
JA: Do you plan on doing the work yourself?
Customer: if it only requires a reset yes if a bigger deal probably not
JA: Anything else we should know to help you best?
Customer: It used to work well a few months ago.
Submitted: 2 months ago.
Category: HVAC
Expert:  Rick replied 2 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

What's the model number of your fireplace (not the gas valve)?