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I have a Gen4 heater which works beautifully but the remote…

Customer Question
I have a Gen4...

I have a Gen4 heater which works beautifully but the remote is missing now. Can I purchase a replacement remote controller?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

I lost the remote about 18 months ago. I still use the heater but I need to adjust the controls manually,not remotely, It is a bit inconvenient.

Contractor's Assistant: Do you plan on doing the work yourself?

No. I just need to order a replacement remote controller for the Gen4 I currently have

Contractor's Assistant: Anything else we should know to help you best?

No. Just how to order the remote.

Submitted: 1 year ago.Category: HVAC
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Answered in 36 minutes by:
8/1/2017
HVAC Technician: David Bowden, General Contractor replied 1 year ago
David Bowden
David Bowden, General Contractor
Category: HVAC
Satisfied Customers: 1,299
Experience: Owner at Floridaco
Verified

Hello… my name is ***** ***** I am very knowledgeable in this subject to help answer your question, would you like my expert advice today?

Here is a link for a remote that should work. Cost is $19

https://www.pureenergystore.com/gen-4-4428-edenpure-replacement-part-remote-control-a4511/

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HVAC Technician: David Bowden, General Contractor replied 1 year ago

I​f that is not the correct remote, you will need to locate the model number on the heater.

I hope you found this advice helpful. Should you have additional questions, just let me know.

Thanks again and good luck,

Dave

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HVAC Technician: David Bowden, General Contractor replied 1 year ago

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HVAC Technician: David Bowden, General Contractor replied 1 year ago

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

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