HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

GE -- I need to reach your hot water heater hotline people.

Customer Question
Hello GE -- I...

Hello GE -- I need to reach your hot water heater hotline people. My plumber ordered parts two days ago and GE was supposed to ship them to get here yesterday or this morning at the latest. If it is not fixed today, my tenants will be out of warm water all weekend!

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

2 1/2 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Can I just please get the hotline number?

Contractor's Assistant: Anything else we should know to help you best?

No, I just need a working number for the hot water heater hotline.

Submitted: 1 year ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 hours by:
7/29/2017
HVAC Technician: HVAC Guru, HVAC TECH replied 1 year ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,747
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

Hello, one minute while I get some information together.

Ask Your Own HVAC Question
HVAC Technician: HVAC Guru, HVAC TECH replied 1 year ago

Do you still need help?

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
We installed a bradford water heater 1 week ago, it has a
good morning we installed a bradford white water heater 1 week ago, it has a honeywell control, and the issue: two flashes on the LED status, the pilot goes on the unit fires for 20 seconds and then g… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We have a seven year old gas Noritz tankless water heater.
We have a seven year old gas Noritz tankless water heater. For the last two years, when hot water is used first thing in the morning, it sounds like a cruise ship fog horn. Only happens in the morning… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Our EG boiler's flame was extinguished as the result of a flash
our EG boiler's flame was extinguished as the result of a flash flood. How do i turn it back on? Thank you, Erik… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We have a Honeywell AM-1 water heater and are sporadically
We have a Honeywell AM-1 water heater and are sporadically getting warm or not water. Some days we have hot water, some days warms, yesterday and today only cold. I tried increasing the temperature by… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Have a RUUD PE52-2 C water heater and my hot water is not getting
Have a RUUD PE52-2 C water heater and my hot water is not getting hot enough … staying lukewarm at best. What should I do?… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
power vent water heater serial #mj980034501s33 mode# ***** water
power vent water heater serial #mj980034501s33 mode# ***** water heater not maintaining temp, replaced dip tube and thermostat… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have 2 Burnham Alpine 80s. Installed new, a month ago. Oil-to-gas conversion. Had noi
I have 2 Burnham Alpine 80s. Installed new, a month ago. Oil-to-gas conversion. Had noise issues and both boilers required "tuning" - adjusting CO2 levels and other settings. Now my boiler is quiet an… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
we had a laars mini therm boiler installed about a year ago,
we had a laars mini therm boiler installed about a year ago, it was working fine, its a standing pilot natural gas boiler, hot water base board heat, yesterday the unit stopped working, pilot went out… read more
HVAC Guru
HVAC Guru
HVAC TECH
18,747 satisfied customers
We have a Buderus system, Logalux ST300/2 hot water cylinder
Hello. We have a Buderus system, Logalux ST300/2 hot water cylinder and GB142 heater heating a two-unit duplex in St. Paul, MN, about 2500 SF total. I'm in Wisconsin right now, but received a call fro… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Hi . I have 6 Noritz units installed in my condos and one is
Hi . I have 6 Noritz units installed in my condos and one is acting up .After running a few minutes it shuts off and will nor restart unless you reset it by shutting power and then turning it back on,… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have an Apollo heater but a GE Water heater. I have been
I have an Apollo heater but a GE Water heater. I have been taking cold showers for over a month. Two different plumbers came out and told me that I cannot have a GE Water Heater with an Apollo Heating… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
My tenant said they have no hot water. I went in the basement
My tenant said they have no hot water. I went in the basement and the boiler was cold. I hit the reset a few times 2 or 3. I have a boiler with hot water baseboard system along with a hot water storag… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have an A.O. Smith 50 Gal. Conservationist Hot Water Heater;
I have an A.O. Smith 50 Gal. "Conservationist" Hot Water Heater; S/N 0942A002519. It was installed approximately 1-1/2 years ago. Previously, I had an A.O. Smith Hot Water heater that was originally i… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
hot water heater shuts down can restart by the switch on top
hot water heater shuts down can restart by the switch on top (blower) red light on bottom flashes 2 times until restarted then blinks normal… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
A year ago we moved from an all electric home to this one that
A year ago we moved from an all electric home to this one that has a Rheem PowerVent 2. 50 gal natural gas water heater that was manufactured 10/2004. Since the water heater was in the house when the … read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
We are considering a tankless water heater. I would like to
We are considering a tankless water heater. I would like to know what to look for as far as energy effiency. We have natural gas . Would I also need additional venting material? We are actually consid… read more
DuWayne
DuWayne
Sales/ Service
Vocational, Technical or Trade Scho
126 satisfied customers
I installed a Rheem 40 gal LP power vent water heater. On the
I installed a Rheem 40 gal LP power vent water heater. On the initial start-up, everything went through the proper sequence except the burner did not light. The control locked out and would not reset.… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
I just received an answer suggesting my Smith Quiet-One Toes
I just received an answer suggesting my Smith Quiet-One Toes Kickspace Heaters are not coming on because air is preventing the coil from heating up. The heaters have been bleed twice by the plumber an… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x