How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

My mother's air conditioning thermostat seems to be out of

Customer Question

Hi, my mother's air conditioning thermostat seems to be out of whack. My sister has turned it to 70 but it is getting hotter, not cooler. The brand of the thermostat is White and Rodgers.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: A local man worked on this same issue t ree months ago but this time I guess it's been a day or two. My mother is 98 and lives alone so she is happy with it being warm. But then when we visit we realize it is too war for us and now my sister has messed with the thermostat.
JA: Do you plan on doing the work yourself?
Customer: We just want to know how to adjust the thermostat or reset it. We have no booklet... has been lost through the years.
JA: Anything else we should know to help you best?
Customer: I am 10 miles away trying to help my sister who is a pain and has no computer to look up the manual and instructions.
Submitted: 2 months ago.
Category: HVAC
Expert:  HVAC Guru replied 2 months ago.

Is the air handler running?

Related HVAC Questions