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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My system is not producing hot water. The system is flashing

Customer Question

My system is not producing hot water. The system is flashing 13 and I smelled gas. I cannot find my book to der
JA: How long has this been going on? And how severe is the problem?
Customer: just this morning
JA: Do you plan on doing the work yourself?
Customer: Is it some hing simple? If not, no
JA: Anything else we should know to help you best?
Customer: I need to know what to do. I can not find my book. I turned it off and then back on. Then it went off again
Submitted: 2 months ago.
Category: HVAC
Expert:  Rick replied 2 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

What is the brand and model number of your unit?

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