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Own a Focus Pro THR6320R wireless thermostat .Replaced

Customer Question
batteries ,reset power, checked furnace...
own a Focus Pro THR6320R wireless thermostat .Replaced batteries ,reset power, checked furnace door .I cannot get it to turn on
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: Thermostat and A/C are only 3 years old .Furnance was fine all Winter .Definetly thermostat
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: Just why would it shut down like that?
Submitted: 6 months ago.Category: HVAC
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Answered in 1 hour by:
6/4/2017
HVAC Technician: airheatman, HVAC Technician replied 6 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,578
Experience: Furnace, A/C and heat pump specialist.
Verified

Troubleshooting often requires meters and test equipment.Do you have a multi meter for testing voltage? If not you can get an inexpensive one at Walmart for about 15 bucks,

http://www.walmart.com/ip/Innova-3300-Equus-3300-Hands-free-Digital-Multimeter/14644665

if you have or would like to obtain a meter to troubleshoot , I will be happy to guide you.Without a meter , there are a limited number of things we can check if you are able to do a visual inspection and can do some hands on troubleshooting.Please let me know and we can go from here.

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
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