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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a heatilator gas fireplace that will not turn on by

Customer Question

I have a heatilator gas fireplace that will not turn on by the wall switch and is making a beeping sound
JA: Just to clarify, what type of fireplace is this?
Customer: Heatilator
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: I don't think so
Submitted: 7 months ago.
Category: HVAC
Expert:  Rick replied 7 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Check smoke detectors in the area. Heatilator fireplaces that don't have a remote generally don't beep.

Customer: replied 7 months ago.
No. it's the fireplace
Customer: replied 7 months ago.
I will
Just continue with texting the solution. Thanks
Expert:  Rick replied 7 months ago.

The fireplace not turning on via the switch is likely due to a weak thermopile (flame sensor in the pilot flame) not putting out enough voltage to overcome the resistance in the wiring to the switch. The thermopile generates all the power to operate the gas valve. As they age the voltage output drops. I'd replace the thermopile. As far as the beeping goes I've never heard of any fireplace that didn't have a remote beep. If you can provide the model number I can do some research into this.

Customer: replied 7 months ago.
The model # is gndc36. Nat. Thanks
Expert:  Rick replied 7 months ago.

If you don't have a remote there's nothing on this model that beeps.

Customer: replied 7 months ago.
It is the fireplace that is beeping. It would not turn on last night and then 30 minutes later there was a beeping sound for about 30 minutes. I did not turn it on this morning but the beeping resumed for 30 minutes
Expert:  Rick replied 7 months ago.

Do you have a remote? was there ever a remote conneted to this unit?

Customer: replied 7 months ago.
No remote. We are the original owners
Expert:  Rick replied 7 months ago.

I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

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