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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8172
Experience:  Furnace, A/C and heat pump specialist.
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I have a Honeywell 6000 thermostat and the screen is blank I

Customer Question

I have a Honeywell 6000 thermostat and the screen is blank I don't know there being any place for batteries so I don't think that's it
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: I don't know
JA: Do you plan on doing the work yourself?
Customer: I'd like to think of it as a thermostat issue for now
JA: Anything else we should know to help you best?
Customer: the screen is blank no thanks
Submitted: 6 months ago.
Category: HVAC
Expert:  airheatman replied 6 months ago.

Should have a battery compartment on right side that swings out to replace batteries. Lets start there

Customer: replied 6 months ago.
It's the Honeywell 6320 Wifi Model. I don't see any battery compartments
Expert:  airheatman replied 6 months ago.

OK give me second.

Customer: replied 6 months ago.
The breaker is not tripped, all other power seems to be fine.
Customer: replied 6 months ago.
It did snow/ice here over the weekend.
Expert:  airheatman replied 6 months ago.

Being wifi it will not depend on batteries,Has to have 24v from furnace.

Lets look in furnace to see if maybe a fuse is blown or in drain to see if a float switch may be breaking the circuit.

If you can give me model on unit I will tell you where to look for fuse.

Customer: replied 6 months ago.
It's on the roof. I'll my hvac guy thanks.
Expert:  airheatman replied 6 months ago.

I understand.Most likely a power issue, not getting voltage to thermostat.

If you have further questions, please let me know.

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