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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have Lennox fireplace EDPF Elite Series. Every time the

Customer Question

I have Lennox fireplace EDPF Elite Series. Every time the outside temp is below 5 degrees above zero, the flame and piolit will die. After a few hours I can relite the piolt and have a flame for about three minutes and then dies.The place works great durning outside temps are over 10 degrees. I have had technicals here to clean all parts but can't cure the problem. I can't believe that l have Lennox fireplace that I can't use when gets cold outside. Can you help? Thankz
JA: Just to clarify, what type of fireplace is this?
Customer: It a model EDPF ElITE Series.
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: No
Submitted: 8 months ago.
Category: HVAC
Expert:  airheatman replied 8 months ago.

The problem may well be with gas supply pressure.Have you had them check the inlet supply gas pressure when it is this cold?

Customer: replied 8 months ago.
I had a tech from my gas Co. No problems with gas pressure.
Expert:  airheatman replied 8 months ago.

OK that is only thing I can think of that should prevent it from working

Expert:  airheatman replied 8 months ago.

I have opted out of the question to see if perhaps other experts may have more information and can assist.Please do not rate or reply as that will send question back to my desk and delay getting assistance..Please stand by to see if another expert can assist further.

Customer: replied 8 months ago.
No, I don't want to talk a live call. Is this a unusual problem, or am I the only problem you have ever known in your vast knowledge of information?