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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Lennox chp15-651 furnace inconsistant

Customer Question

lennox chp15-651 furnace inconsistant lighting/relighting--Inducer fan comes on but doesn't always light or relight? How do I trouble shoot?
JA: Did you check the furnace's filters?
Customer: Yes they have just been replaced
JA: Do you plan on doing the work yourself?
Customer: Depends on how haqrd you tell me it is--Did replace the inducer motor ourselves about a year ago
JA: Anything else we should know to help you best?
Customer: Sometimes it lights and sometimes it doesn't-- can work fine for several days at a time--That's about all I can add--
Submitted: 6 months ago.
Category: HVAC
Expert:  HVAC Guru replied 6 months ago.

Hello, one minute while I get some information together.

Expert:  HVAC Guru replied 6 months ago.

When it does not light does the ignitor come on when it does not work?

Customer: replied 6 months ago.
are you there?
Expert:  HVAC Guru replied 6 months ago.

yes did you get my question?

Customer: replied 6 months ago.
i'll wait for your text response--Thx
Expert:  HVAC Guru replied 6 months ago.

Does the ignitor glow when it does not relight?

Customer: replied 6 months ago.
Not sure--is there an inspection window
Customer: replied 6 months ago.
still want to text--for my records/file
Customer: replied 6 months ago.
can you just text me the step by step trouble shooting that you would use?
Customer: replied 6 months ago.
are you still listening?
Customer: replied 6 months ago.
It will be hard to recommend your services--You have been no help at all--Wasn't that hard a trouble shooting question--Just needed the step by step help because of the age of the unit--would like some response promptly--this has not been a pleasant experience--

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