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Replaced non programmable with programmable. Turned furnace

Customer Question
Replaced non programmable with programmable...
Replaced non programmable with programmable. Turned furnace power back on but furnace soesnt run. Replaced old thermostat to original wiring but furnace still doesn't run?
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: Thermostat wired as coded and same for old one which worked fine. Reset button to restart furnace after power restored?
JA: Do you plan on doing the work yourself?
Customer: Yes if easy
JA: Anything else we should know to help you best?
Customer: Hopefully matched color coded wires corectly in process.
Submitted: 10 months ago.Category: HVAC
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Answered in 29 minutes by:
1/1/2017
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22,756
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Verified

hello,

My name is Billy. Do you still need help?

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Customer reply replied 10 months ago
Furnace still not running!
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

can you tell me the furnace make and model number?

and was furnace turned off before you changed wiring?

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Customer reply replied 10 months ago
Reset button to start up furnace once the power has been restored? Rheem/Ruud RCF2417STAMC model.
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

that looks like an air condition coil number. I need the furnace

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Customer reply replied 10 months ago
Any response to question?
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

I answered....you gave a ac coil number not a furnace number...I need the furnace model before I can answer...I also asked if the furnace was turned off before wiring.

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Customer reply replied 10 months ago
Furnace turned off before any wire changes. Looking for a different model number.
Customer reply replied 10 months ago
new home, new furnace. All I can find is 95T and 95SMX series
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

thank you, ***** ***** please remove the top and bottom door?...I am going to send you a pic of what we need to do

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Customer reply replied 10 months ago
Doors have been taken off.
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

great...now the furnace...does it say Rheem, Ruud or Bryant on the the front?

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Customer reply replied 10 months ago
ruud
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

Thank you

in the bottom is a circuit board on the front of the blower...do you see this board?

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HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

there is a 3 amp fuse on the board see HERE

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HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

we need to see if that fuse is blown. It is purple with a 3 on it...looks like a car fuse

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HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

Is it blown?

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Customer reply replied 10 months ago
looks fine?
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

Looking in the side window of the fuse...is the tiny element intact? or can you post a pic?

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Customer reply replied 10 months ago
still good
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

thank you,

now put fuse back in...tap down the pop out door switch that pops out when the bottom door is removed.

Then turn power on and tell me what the light on the circuit board does

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HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

there should be a code flashed in a window

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Customer reply replied 10 months ago
No light on circuit board?
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

If no light...

is the pop out switch taped down right now...see here

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Customer reply replied 10 months ago
No, I can push it in and hear a slight humming sound
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

tape it down...

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Customer reply replied 10 months ago
done
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

now with thermostat to heat and turned up does anything light up on board

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Customer reply replied 10 months ago
No light
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

Then the issue is with that fuse or with the furnace transformer.

Here is just a sample of what happens on the board if trouble...see here

Either that fuse is indeed bad or the transformer...I will opt out to the others to have look also.

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Customer reply replied 10 months ago
Thanks, ***** ***** look elsewhere. I can follow up with what I find when it is corrected. Sorry to waste our time.
HVAC Technician: airheatman, HVAC Technician replied 10 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,501
Experience: Furnace, A/C and heat pump specialist.
Verified

We would need a meter to troubleshoot. If you have a meter let me know .If not you can get an inexpensive one at Walmart for about 15 bucks if you would like to troubleshoot and I would be happy to guide you.

http://www.walmart.com/ip/Innova-3300-Equus-3300-Hands-free-Digital-Multimeter/14644665

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,022
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Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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