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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8258
Experience:  Furnace, A/C and heat pump specialist.
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Have had an Aprilaire whole home humidifier installed since

Customer Question

Have had an Aprilaire whole home humidifier installed since I moved in. It has never ever worked. Tried to find a contact number for manufacturer and failed. Any ideas?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Over a year
JA: Do you plan on doing the work yourself?
Customer: no. Is there no warranty on such products?
JA: Anything else we should know to help you best?
Customer: I am eighty five years old and I'm not used to buying something without any warranty or back up????
Submitted: 7 months ago.
Category: HVAC
Expert:  airheatman replied 7 months ago.

See link below for Aprilaire customer Service.(###) ###-####

Most Aprilaire products carry a five year warranty.

First you should try contacting the installer and see if he will make this right.

If you have further questions, please let me know.

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