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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Can you answer questions about True steam humidifiers? First

Customer Question

Can you answer questions about True steam humidifiers?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: First noticed the issue about two weeks ago. Cleaned the units (2) at beginning of season and noticed two weeks ago that the clean light was on. Cleaned the unit again. nothing really noting to clean. The clean light will not go out.
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: The thermostat is set correctly. There are no water filters. The whole house has filters.
JA: Do you plan on doing the work yourself?
Customer: Yes, if I can
JA: Anything else we should know to help you best?
Customer: The units are 506 and about three years old. They have worked perfectly until ow.
Submitted: 8 months ago.
Category: HVAC
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Martin replied 8 months ago.

Hi. I never worked on that specific model but reading the doc on it it seem that this clean light is timer based. If you cleaned it already, try to push the reset button for 5 seconds to reset that timer. Let me know how that goes.