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Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22012
Experience:  40+ yrs. experience as a licensed oil & gas technician.
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My rheem heater is not lighting the igniter is firing but no

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my rheem heater is not lighting the igniter is firing but no gas in burners yes gas is on water heater works fine
JA: How long has this been going on? And how severe is the problem?
Customer: it went out Saturday no heat
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no just the burners got coming on

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of you situation.

Do you have 24 volts AC to the gas valve when the igniter is firing? is igniter HSI (hot surface) or electrodes?

Customer: replied 10 months ago.
it's going through the cycles
Customer: replied 10 months ago.
It's a spark light a plug

Ok, I need to know if you have 24 vac to the gas valve when it's arcing/sparking to be able to narrow down the likley culprits.

Customer: replied 10 months ago.

Ok, if you have 24 vac at the valve when the igniter is arcing then you probably have a bad gas valve assuming you have adequate gas supply pressure at the valve inlet.

Customer: replied 10 months ago.
Ok that's what I was thinking didn't think they went bad often

They don't fail very often but they do occassionally.

Customer: replied 10 months ago.
Thanks rick

You're welcome

I'd appreciate a favorable rating

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