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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a Lennox Whisper Heat furnace. Early this year, I

Customer Question

I have a Lennox Whisper Heat furnace. Early this year, I called someone to see why it wasn't working, and he cleaned it out, started it up and told me to buy a new filter and install it. I did, but it hasn't come on since, and I don't know what to do. Any suggestions?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: The thermostat is set on, if that's what you mean. Also, I put the new filter in but when I took the old one out it had something that looks like artificial turf with it. I didn't put that back into the furnace.
JA: Do you plan on doing the work yourself?
Customer: Only if it's simple enough to do, otherwise I'll need help.
JA: Anything else we should know to help you best?
Customer: Nope, that's it.
Submitted: 10 months ago.
Category: HVAC
Expert:  Rick replied 10 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of you situation.

Is the blower compartment panel securely in place? there's a switch behind it that will kill power to the furnace if it isn't pushed all the way in.