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BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22514
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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After replacing the thermostat (older model Honeywell with

Customer Question

After replacing the thermostat (older model Honeywell with updated version-both digital-T8411R-1028 THE FAN WILL NOT OPERATE IN AUTO. Older one had a jumper from rc to r. Does a jumper on the new one from W1 to Y present a problem?
Submitted: 7 months ago.
Category: HVAC
Expert:  erwin-cssm replied 7 months ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (
Thank you, ***** Support Team.
Expert:  BillyHvac replied 7 months ago.


you need to set the thermostat for heat pump in the menu. Have you tried this yet?

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