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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8390
Experience:  Furnace, A/C and heat pump specialist.
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Our emergency heat is on for no apparent reason. The

Customer Question

Our emergency heat is on for no apparent reason.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: The Honeywell thermostat is set on heat, not emergency heat. I took the filter out completely.
JA: Do you plan on doing the work yourself?
Customer: If it is not complicated.
JA: Anything else we should know to help you best?
Customer: No.
Submitted: 11 months ago.
Category: HVAC
Expert:  airheatman replied 11 months ago.

Is the het pump working also? If so your heat strips are most likely working as auxiliary to assist the heat mump.When thermostat gets within 3 degree of temp you ask for, the elements should cut out.