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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I'm trying to get my unit to work from my I-phone. It was

Customer Question

I'm trying to get my unit to work from my I-phone. It was working and then for some reason it didn't work any more. I tried to reset it but now it tell me that I already have a unit to that cell phone number. Do you have a printed procedure that would lead me through?
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: The thermostat is working fine. And the filter is fairly new. I can't get the phone to hook up with the unit.
JA: Do you plan on doing the work yourself?
Customer: If it is just making changes on my I-phone. I can probably do it.
JA: Anything else we should know to help you best?
Customer: It was working fine until this afternoon. Don't know what caused it to stop. We had some fairly bad weather and maybe the network dropped off for awhile
Submitted: 8 months ago.
Category: HVAC
Expert:  Webb-Guy replied 8 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What kind of thermostat do you have? Do you happen to know the model number as well?