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Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 465
Experience:  Owner at Gaztech
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My remote doesn't work on my heatilator see thru gas

Customer Question

my remote doesn't work on my heatilator see thru gas fireplace. pilot is lit, changed batteries..still no connection to transmiter
Submitted: 9 months ago.
Category: HVAC
Expert:  Gaztech replied 9 months ago.

Welcome to Just Answer, my name is Luke

NOTE: I can only get credited for assisting you if you click the 5 star rating when we are done

Are you ready?

Customer: replied 9 months ago.
Customer: replied 9 months ago.
I'd like to get my answer now if I could.
Expert:  Gaztech replied 9 months ago.

I am here

Customer: replied 9 months ago.
Ok do I have to ask the question again?
Customer: replied 9 months ago.
my remote doesn't work on my heatilator see thru gas fireplace. pilot is lit, changed batteries..still no connection to transmiter
Expert:  Gaztech replied 9 months ago.

Sorry for the delay, I am with a cust on the phone, will be with you shortly

Expert:  Gaztech replied 9 months ago.

Your transmitter should have a remote/ on switch , put it to on and see if it starts

Expert:  Gaztech replied 9 months ago.

Your transmitter should have a remote/ on switch , put it to on and see if it starts,

If not there is 2 wires from transmitter that goes to the gas valve, take a small wire and bypass those 2 wires together.

It should lite up

If it does then you will need a new remote kit

Expert:  Gaztech replied 9 months ago.

NOTE: I can only get credited for assisting you if you click the 5 star rating at the top of page when we are done

Customer: replied 9 months ago.
The transmitter works manually if I switch it to 'on'. The remote is not connecting. The Light on the transmitter does not light up
Expert:  Gaztech replied 9 months ago.

Internal electronics of transmitting device is defective and that is why is works manually and is not repairable, this is not uncommon the only step is to replace remote kit.

Easy to instal. here is a link for replacements

https://www.amazon.com/s/ref=nb_sb_ss_i_4_20?url=search-alias%3Daps&field-keywords=gas+fireplace+remote+control&sprefix=gas+fireplace+remote%2Caps%2C165&crid=KCV0MNGV33VL