How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask airheatman Your Own Question
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8327
Experience:  Furnace, A/C and heat pump specialist.
16514686
Type Your HVAC Question Here...
airheatman is online now
A new question is answered every 9 seconds

Someone there? Thought I'd give this a shot- problem with a

Customer Question

Someone there? Thought I'd give this a shot- problem with a day/night furnace
JA: Did you check the furnace's filters?
Customer: Yup changed last weekend
JA: Do you plan on doing the work yourself?
Customer: I'll try. I have replaced igniter in the past...
JA: Anything else we should know to help you best?
Customer: So it failed two days ago- blower in but no ignition. Runs for a minite Today it came back on for a few hours---stopped working and I see it has a red blinking code- 12
Submitted: 10 months ago.
Category: HVAC
Expert:  airheatman replied 10 months ago.

12 is usually a code we get when unit was calling for heat when power was turned on to furnace.Blower should run 90 seconds and stop the error code go away.So lets wait the 90 seconds ,see if we get a different code or if furnace will work

Customer: replied 10 months ago.
Yeah I've tried this for a while...
Customer: replied 10 months ago.
Too expensive :)
Expert:  airheatman replied 10 months ago.

Does the 12 error go away after 90 seconds?

Customer: replied 10 months ago.
Expert:  airheatman replied 10 months ago.

Ignore the phone call offer It is auto generated,We can continue here

Expert:  airheatman replied 10 months ago.

OK now call for heat and tell me if heat comes on or we get a different code.

Customer: replied 10 months ago.
Thx. So it's quiet. No error.
Customer: replied 10 months ago.
Nothing happens with thermostat. If I power on/off the main switch, it cycles for 90 sec
Expert:  airheatman replied 10 months ago.

Do this. JUmp the R and W terminals on furnace control board where thermostat wires connect and tell me if it comes onhttp://i.imgur.com/JprQdYv.png

Customer: replied 10 months ago.
I see r and w...jump?
Expert:  airheatman replied 10 months ago.

Yes

Expert:  airheatman replied 10 months ago.

Jump the terminals on the board

Customer: replied 10 months ago.
Sorry I wiggled them...
Customer: replied 10 months ago.
it cycled/errors again
Expert:  airheatman replied 10 months ago.

Connect them together

Customer: replied 10 months ago.
I need a wire....
Customer: replied 10 months ago.
Ideas??
Expert:  airheatman replied 10 months ago.

Yes or a paper clip

Expert:  airheatman replied 10 months ago.

needle nose pliers, straightened paper clip, piece if wire,etc

Customer: replied 10 months ago.
K do I jump with the power on?
Expert:  airheatman replied 10 months ago.

yes

Customer: replied 10 months ago.
Nope- still failed
Expert:  airheatman replied 10 months ago.

OK what error code now?

Customer: replied 10 months ago.
Blower on..no ignition
Expert:  airheatman replied 10 months ago.

Get an error code?

Customer: replied 10 months ago.
12
Expert:  airheatman replied 10 months ago.

Was power already on and the 90 second cycle complete when you jumped r and w, then 12 came back?

Customer: replied 10 months ago.
I didn't finish all 90 secs...ran 15 secs and nothing lit....can do again and wait the whole 90 sec?
Customer: replied 10 months ago.
I have to hold the spring button given the cover panel is off
Expert:  airheatman replied 10 months ago.

Yes, Allow the 90 seconds cycle and fan to stop.The jumper R and W. Furnace should come on or we should get a different code.Tape switch if you need to

Customer: replied 10 months ago.
I put paper clip on. Then held power
Customer: replied 10 months ago.
Oh...different order. Ok let me try that
Expert:  airheatman replied 10 months ago.

Allow the 90 seconds and see if furnace starts or we get a different error

Customer: replied 10 months ago.
Success! 33
Customer: replied 10 months ago.
no 32
Customer: replied 10 months ago.
no ignition
Expert:  airheatman replied 10 months ago.

33 means we have an open limit. Do you know what limits look like?Count again (NO 32 listed in manuall)

Customer: replied 10 months ago.
I have 32 code on my cover
Expert:  airheatman replied 10 months ago.

GIve me model on furnace and tell me what your panel says for 32.

Customer: replied 10 months ago.
Low heat pressure switch or relay didn't open
Expert:  airheatman replied 10 months ago.

OK next tell me if the small vent motor ever came on?

Customer: replied 10 months ago.
Never heard another motor or sound
Customer: replied 10 months ago.
Model 331 jav 036060
Expert:  airheatman replied 10 months ago.

OK that is your problem.THe vent motor where vent connects has to start to close the pressure switch. Check and see if we are getting 120v to vent motor when you call for heat

Customer: replied 10 months ago.
I don't have a meter :(
Customer: replied 10 months ago.
I think I see the motor- weird that it worked for 12 hrs today and then failed...
Customer: replied 10 months ago.
It's sporadic
Expert:  airheatman replied 10 months ago.

Either the motor is failing or board is failing not sending power to that little motor. You will need a meter though to verify which

Customer: replied 10 months ago.
Does it have a fuse?
Expert:  airheatman replied 10 months ago.

No fuse. Sporadic points more towards the board as they develop stress cracks. I would want to check with a meter first though before just telling you which

Customer: replied 10 months ago.
I can get one from family tomorrow- I have a 7 day trial....maybe I. And pick up on this tomorrow. I'd like to fix myself if possible
Customer: replied 10 months ago.
Thanks ok- so I think the vent motor is in bottom and has a fly wheel I can turn-
Customer: replied 10 months ago.
See wire that goes into board
Expert:  airheatman replied 10 months ago.
Expert:  airheatman replied 10 months ago.

Make sure the connections are not loose too

Customer: replied 10 months ago.
I need to get back to you...do I go back to justanswer?
Expert:  airheatman replied 10 months ago.

Yes and go to MY Questions.That will bring you here

Customer: replied 10 months ago.
Thanks for getting me this far!
Expert:  airheatman replied 10 months ago.

You're welcome

Customer: replied 10 months ago.
Hi- I got a meter...but now the furnace is working again. Vent motor is spinning and igniter lit...mind you, it didn't work 2 hours ago!?!
Expert:  airheatman replied 10 months ago.

Keep an eye on it and let me know if it quits again we will go from here

Customer: replied 10 months ago.
Thank you!!
Expert:  airheatman replied 10 months ago.

Thanks for letting me work with you this point