How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gaztech Your Own Question
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 475
Experience:  Owner at Gaztech
Type Your HVAC Question Here...
Gaztech is online now
A new question is answered every 9 seconds

The heater in my charm glow electric fireplace isn't

Customer Question

the heater in my charm glow electric fireplace isn't working-any solutions?
JA: Just to clarify, what type of fireplace is this?
Customer: 10069 freestanding electric
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: I have a remote
Submitted: 10 months ago.
Category: HVAC
Expert:  Gaztech replied 10 months ago.

Welcome to Just Answer, my name is Luke

NOTE: I can only get credited for assisting you if you click the 5 star rating when we are done

I am including a link for service manual of the unit, first thing I would check is the cut out switch, I has a center push button to reset. refer page 4 and locate cutout then read carefuly and follow instructions to disassemble