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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The light on the furnance is flashing 2 lights stops and

Customer Question

the light on the furnance is flashing 2 lights stops and then flashes again
JA: Did you check the furnace's filters?
Customer: I changed the filter
JA: Do you plan on doing the work yourself?
Customer: no I have to talk to my land lord
JA: Anything else we should know to help you best?
Customer: no I am a 72 old woman trying to find out the problem with the fiurnance. thank you for your help.
Submitted: 8 months ago.
Category: HVAC
Expert:  Rick replied 8 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

I need the brand and model number of your furnace.

Customer: replied 8 months ago.
it is a Honeywell but I can"t find the model number
Expert:  Rick replied 8 months ago.

I'm sorry but that's the thermostat not the furnace. The model number is ***** the rating tag inside the burner compartment of the furnace. If it's an upright furnace you'll have to remove the top panel.
There seems to be a glitch with your account. You'll need to contact customer service to straighten it out before I can talk to you.

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