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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8390
Experience:  Furnace, A/C and heat pump specialist.
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I have an air temp furnace VG7SA, Indicator light is and

Customer Question

I have an air temp furnace VG7SA
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Indicator light is green and red. Not flashing.
JA: Do you plan on doing the work yourself?
Customer: Just trying to find out what fault is tripped for now.
JA: Anything else we should know to help you best?
Customer: Cold air works hot air won't even kick on. First light green second light red.
Submitted: 11 months ago.
Category: HVAC
Expert:  airheatman replied 11 months ago.

If both red and green are ON solid, that is normal. If nothing happens on call for heat, issue may be in thermostat.I would start by replacing batteries in thermostat.We can go from here.