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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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When i turn the heat pump on it switches to aux whats going

Customer Question

when i turn the heat pump on it switches to aux whats going on?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just started
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: just what the problem is , good place to get the parts 97527 outsie Grants Pass Ore, maybe a little direction
Submitted: 8 months ago.
Category: HVAC
Expert:  Webb-Guy replied 8 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the unit we are working with today?

Customer: replied 8 months ago.
amana heat pump, model VHA 36C2C when turned on thermostat switches to AUX didnt used to, what would cause ? that what does it mean ? what will it take to fix it?
Expert:  Webb-Guy replied 8 months ago.

ok I am not familiar with the amana brand so I will open this up to other experts.

Expert:  airheatman replied 8 months ago.

The AUX tells us the backup strips are on.Can you tell me if the outdoor unit is coming on? If so feel of the large copper line from unit and tell me if it is hot to touch.