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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Model 42VP50PFW, I can't the temperature above the vacation

Customer Question

model 42VP50PFW
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I can't the temperature above the vacation setting. The unit was operating normally until we left for 3 weeks and turned it off. When we returned I turned it on. It ignited normally bur with the thermostat set at the vacation setting. I tried increasing the temp using the prescribed procedure. The setting will not increase. I tried turning it off and repeating the procedure without success. What should I do now??
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: This is not a HVAC problem. It is a water heater thermostat problem. Model 42VP50PFW
JA: Do you plan on doing the work yourself?
Customer: Yes I just want to set the thermostat
JA: Anything else we should know to help you best?
Customer: When I have turned it off before and turned it on later it has always come back on with the same setting
Submitted: 9 months ago.
Category: HVAC
Expert:  WCohn replied 9 months ago.

Hello, my name is ***** ***** I look forward to helping you!

Expert:  WCohn replied 9 months ago.

Are you still having a problem?