How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 21817
Experience:  40+ yrs. experience as a licensed oil & gas technician.
Type Your HVAC Question Here...
Rick is online now
A new question is answered every 9 seconds

The lockout procedure won't work, Just tried it today, Yes,

Customer Question

The lockout procedure won't work
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just tried it today
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Light just flashes green for 1/2 second but when I tried holding reset down for 30 seconds the light never flashed
Submitted: 11 months ago.
Category: HVAC
Expert:  Rick replied 11 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

Sounds like you're talking about an oil burner ignition control. If so I need the brand and model number of your control. Also the brand and model number of the boiler or furnace (not the oil burner)?

Customer: replied 11 months ago.
Honeywell r7184p burnham pv84sc-mlun
Expert:  Rick replied 11 months ago.

Just try holding the button down for 30+ seconds then release. If it doesn't fire up do you have a thermostat calling for heat?

Expert:  Rick replied 11 months ago.

Also the 30 second hold is only needed if you've already hit the button twice

Expert:  Rick replied 11 months ago.

If you haven't hit it twice then just press and release the button

Customer: replied 11 months ago.
I have thermostat calling for heat and have held for 30 seconds but nothing happens. Then when I shut power off then on again the light flashes 1/2 a second then nothing
Expert:  Rick replied 11 months ago.

How many times have you hit the reset?

Customer: replied 11 months ago.
5 or 6
Expert:  Rick replied 11 months ago.

Do you have a multi meter?

Customer: replied 11 months ago.
No I don't
Customer: replied 11 months ago.
The Honeywell is locked out won't get out of lockout
Expert:  Rick replied 11 months ago.

I know your control is locked out. Given what you've told me it sounds like you may have a bad control but you could also have a bad burner motor. You need a meter to determine which is the culprit. Aside from pulling the control and checking the connections there's not much more you can do to diagnose this without a meter

Customer: replied 11 months ago.
Okay thank you
Expert:  Rick replied 11 months ago.

You're welcome