Have HVAC Questions? Ask an HVAC Expert for Answers
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.
Is this a water heater? I need the brand and model number of your unit.
I need the brand and model number. This info is on the rating tag which is usually inside the burner compartment.
What brand? I don't recognize either number pattern as common to any brand I'm familiar with. The VR8440 number is ***** gas valve. You need to find the tag on the side of the unit not on a component. Also pictures might help. Can you give me a picture of the unit? one showing the inside of the burner compartment please. You can post pics here by clicking on ADD FILES next to the SEND button.
Ok, that's the brand. I still need the model number or pictures.
Please contact customer service athttp://ww2.justanswer.com/help
They are more familiar with the mobile interface and can help you to post pics.