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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.
Do you have a multi-meter so we can do some voltage testing? how many thermostats/zones do you have?
This thread won't go away. I'm online usually 9 am to 7 pm EDT (I do take breaks). Let me know when you have a meter. I'll respond as soon as I can.