How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

My thermostat hasn't worked in two days. Now it says waiting

Customer Question

HI Pearl. My thermostat hasn't worked in two days. Now it says waiting for equipment.
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: I'm not sure to be honest.
JA: Do you plan on doing the work yourself?
Customer: No maam
JA: Anything else we should know to help you best?
Customer: I sent my phone number to a contractor listed on the mobile app but haven't heard from anyone.
Submitted: 9 months ago.
Category: HVAC
Expert:  airheatman replied 9 months ago.

Can you provide a few more details Model on thermostat and model on your ac unit (Indoor and outdoor if split system)?

Usually this message is a 5 minute delay for outdoor unit. Has it been displayed more than 5 minutes?

Related HVAC Questions