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How do I know if I have a single stage or two stage heat

Customer Question
pump JA: Did you double-check the...
How do I know if I have a single stage or two stage heat pump
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: What about the filters
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Installing a new thermostat and have already removed the l old base plate but took a photo of wire s
Submitted: 1 year ago.Category: HVAC
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Answered in 1 hour by:
10/16/2016
HVAC Technician: Phil, Mechanical Engineer replied 1 year ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,022
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, I need the brand and model number of the heat pump. Then I can tell you if it is single stage or two stage,

Assistance with wiring your new thermostat might be an additional $25 charge depending on what you have.

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HVAC Technician: Phil, Mechanical Engineer replied 1 year ago

I am off to bed shortly, if I miss you tonight I will pick up your response first thing in the morning.

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Customer reply replied 1 year ago
Installing a nest thermostat. Coming from a trane thermostat t8011r
HVAC Technician: Phil, Mechanical Engineer replied 1 year ago

Hello again, NEST is not compatible with many of the Trane systems, depending on the exact model number of the trane furnace or air handler you have (not the old trane thermostat number), I need that number to answer both of your questions

Here is the old thermostat manual for future reference

Nest heat pump thermostat

I need the furnace/air handler model number (tag inside same compartment as the gas valve) and the outside AC unit brand and model number, (tag on outside unit)

We can go from there in the morning,

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,022
6,022 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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