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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Have a HVAC where heat does not work. Can't find model or

Customer Question

Have a HVAC where heat does not work. Can't find model or serial number.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: have not. Technician informed me I may need a "board"; air is working...
JA: Do you plan on doing the work yourself?
Customer: No...
JA: Anything else we should know to help you best?
Customer: I bought this old house in '13. unit came with house. heat keeps going out. I can see this information from the unit. 703807F which replaces 703807E.Wiring diagram convertible packaged gas/heat/electric air condition, 60 hz. 914848 GW graga 042k0 96C compressor code. IC 26GALF.
Submitted: 1 year ago.
Category: HVAC
Expert:  HVAC Guru replied 1 year ago.

Hello, one minute while I get some information together.

Expert:  HVAC Guru replied 1 year ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Does the fan come on when you set the unit to FAN ON?