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BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22541
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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How are you, I need some MAJOR help.. Just happend.. my

Customer Question

Hi How are you
JA: I'm good. And you?
Customer: I need some MAJOR help..
JA: Glad to hear it. I'll do all I can to help. How long have you been dealing with this?
Customer: Just happend.. my circuit board blew out and need a new one.. cant find it ANY place on line i have model number and serial cannot locate. searched hours
JA: Do you plan on doing the work yourself?
Customer: no i need to buy the part and will have someone install. havent got there yet!
JA: Anything else we should know to help you best?
Customer: no thats it. do you want the number? can you help me with this partz?
Submitted: 10 months ago.
Category: HVAC
Customer: replied 10 months ago.
I need a new circuit board, Just uploaded the file.. cannot find this anywhere online
Customer: replied 10 months ago.
This is the only picture on the unit...
Expert:  BillyHvac replied 10 months ago.

Hello,

My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.

Expert:  BillyHvac replied 10 months ago.

can you post a picture of the circuit board?

Customer: replied 10 months ago.
uploaded the image of the sticker on the board
Customer: replied 10 months ago.
can we please chat if you dont mind
Expert:  BillyHvac replied 10 months ago.

the picture you sent first is just for the ac coil on top of the furnace.

Usually inside the upper compartment is the model. I have not seen the pic of board label yet

Customer: replied 10 months ago.
okay let me check! ill be rite back!
Expert:  BillyHvac replied 10 months ago.

standing by

Customer: replied 10 months ago.
Model:GL1RC 080D-16B
Customer: replied 10 months ago.
16D
sorry
Expert:  BillyHvac replied 10 months ago.

great...just a moment

Customer: replied 10 months ago.
serial unit of the unit: GLD041216142
Expert:  BillyHvac replied 10 months ago.

see here for an example

Customer: replied 10 months ago.
Is that the part?!
Customer: replied 10 months ago.
It does not match the model # of GL1RC 080D-16D
Expert:  BillyHvac replied 10 months ago.

correct...that is the circuit board...you can shop around with the part number

Customer: replied 10 months ago.
I know thats what it looks like, i just cannot find that specific part number
Expert:  BillyHvac replied 10 months ago.

do you still have label from board...That is the same board Nordyne usues on all the G series

Customer: replied 10 months ago.
sending a pic now to you
Customer: replied 10 months ago.
This is the board label
Expert:  BillyHvac replied 10 months ago.
Customer: replied 10 months ago.
thats the page, but when you click on the board it does not match the model number of mine
Customer: replied 10 months ago.
the model number is ***** 080D-16D
not the -16B
Expert:  BillyHvac replied 10 months ago.

I have yet to see your board number

That circuit board matches your number..

Can you please post the info off the circuit board and Not the furnace

Customer: replied 10 months ago.
Thank you anyways.. Ill just call tomorrow the company. Sorry you could not help me out
Expert:  BillyHvac replied 10 months ago.

I can help I have the factory parts list right in front of me that I can give you a copy of.

Do you have the number off the board itself so I can show you?

Customer: replied 10 months ago.
No its fine.. Its not the rite one.. I am requesting a refund. Thanks for your help.
Expert:  BillyHvac replied 10 months ago.

The D at the end is strictly cabinet size.

If you like I will give you the manual showing everything for free.

Customer: replied 10 months ago.
I appreciate it. I am no longer using your services. appreciate your help. This is not what i needed answered. Sorry you could not help
Expert:  BillyHvac replied 10 months ago.

That is 100% fine.

But save that info I gave you for free as I just confirmed with the regional that the number I gave you is correct. The "D" is designation of how wide the cabinet is and has no bearing on electrical components..and the GL1RC only used one board according to the regional parts warehouse.

That will be the exact board a dealer will get you plus 25%

I wish you a pleasant night and wish you luck.

Please closeout with customer service for refund

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