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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8266
Experience:  Furnace, A/C and heat pump specialist.
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We had a Lennox EL296UH gas heater/AC unit installed last

Customer Question

We had a Lennox EL296UH gas heater/AC unit installed last year. When we went to turn on the heat, nothing has happened. The furnace has not turned on. We checked the breaker and the gas supply. Everything appears to be on. Is there something that I am mising?
Submitted: 10 months ago.
Category: HVAC
Expert:  airheatman replied 10 months ago.

Do you get an error code on furnace control board? And does anything at all come on in heat mode?

Customer: replied 10 months ago.
I went ahead and scheduled service. They found a short in the humidifier. The furnace is now working.
Expert:  airheatman replied 10 months ago.

Excellent news.Thanks for following up.

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