How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

Robershaw 9500 thermostat. unable to change adjust temp to

Customer Question

robershaw 9500 thermostat. unable to change adjust temp to cooler. only allows me to adjust temp hotter.
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: thermostat.
JA: Do you plan on doing the work yourself?
Customer: if possible.
JA: Anything else we should know to help you best?
Customer: thermostat installed in 2010. have had this issue in teh past but would correct itself if i removed the batteries and reinstalled.
Submitted: 11 months ago.
Category: HVAC
Expert:  airheatman replied 11 months ago.

I, Do you have selector switch set to COOL?

2.Have you replaced batteries? If no lets go ahead and replace batteries first.Use a coin to spate from part of thermostat from subbase.