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Ask Webb-Guy Your Own Question
Webb-Guy, HVAC Mechanic
Category: HVAC
Satisfied Customers: 1739
Experience:  maitenance tech at casto
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I have a chrenotherm by Honeywell we do not have original

Customer Question

I have a chrenotherm by Honeywell we do not have original documents or owners manual we are not able to reprogram thermostat we have our home for sell and there are people coming through viewing I believe someone messed around with settings and we either get help from you or call in a technician . very expensive thanks for any help you may be gary
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: i do not know
JA: Do you plan on doing the work yourself?
Customer: i think its a setting problem yes the pump do's not run just the back up system
JA: Anything else we should know to help you best?
Customer: not that i can think of
Submitted: 10 months ago.
Category: HVAC
Expert:  Webb-Guy replied 10 months ago.
Do you happen to have the model number of your thermostat so I can pull up the correct information.
Expert:  Webb-Guy replied 10 months ago.

Just checking in with you were you able to locate that information for me?

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