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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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RTH7600 Thermostat with heat pump. All worked fine. Today AC

Customer Question

RTH7600 Thermostat with heat pump. All worked fine. Today AC inside and outside changed out to non heat pump. AC worked fine for several hours, now heat is coming on instead of AC I reprogramed thermostat per instructions.... still heat instead of ac
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Yes on both
JA: Do you plan on doing the work yourself?
Customer: At least to get ac for tonight. will call ac people back oput tomorrow
JA: Anything else we should know to help you best?
Customer: no
Submitted: 11 months ago.
Category: HVAC
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  WCohn replied 11 months ago.

Hello, my name is ***** ***** I look forward to helping you!

Customer: replied 11 months ago.
Never mind.
Expert:  WCohn replied 11 months ago.

You got it?

Customer: replied 11 months ago.
For $35, I'll wait and call AC people back out tomorrow.
Expert:  WCohn replied 11 months ago.

Oka that's what I need to make a phone call worth my time. However, I can help you via chat if you like. It allows me to do other things, that's all.

Expert:  airheatman replied 11 months ago.

If you still need help with this I will be happy to assist you.Just let me know.Phone call is not necessary but available if needed for the additional fee which is usually 24 dollars.

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